Dynamic Supply Chain Supervisor at Penske Logistics with a proven track record in logistics coordination and customer relations. Expert in problem-solving and enhancing productivity through effective communication and training. Successfully negotiated contracts that achieved significant cost savings while maintaining service quality. Committed to fostering a culture of excellence and reliability.
Work History
Supply Chain Supervisor
2 Years 8 Months
Penske Logistics | 03.2024 - Current
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities to provide uninterrupted deliveries of production material to all of Whirlpool's manufacturing plants.
Involved in the hiring process including interviewing hourly associates and providing recommendations for hire.
Communicate performance standards that are specific and measurable. Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
Responsible for making corrective actions and disciplinary decisions up to written warning level.
Supervise logistic operations including customer service, proper documentation and procedures. Evaluate and recommend changes in preferred work methods to increase productivity. Assist in new associate training. Provide relief coverage for operational duties when associates utilize time-off or are absent from shift.
Provide associates with communication, training, feedback, and direction to ensure efficient and accurate work that delivers customers' loads as promised.
Negotiated favorable contracts with carriers securing cost savings without compromising on quality or service levels.
Communicated with carriers, customer teams, and site leadership to address shipment issues.
Coordinated transportation activities to ensure timely deliveries while minimizing freight costs.
Central Dispatch Operations Coordinator - Field
8 Years 9 Months
Yellow Corporation | 11.2014 - 08.2023
Collaborated with area managers to evaluate needs and optimize operational plans.
Provided direction and guidance to internal teams in order to achieve targets. Developed and implemented daily operational plans for multiple teams across several sites.
Coordinated daily freight operations, aligning dispatch schedules with terminal service requirements.
Partnered with drivers, supervisors, and dock teams to support smooth linehaul coordination.
Boosted productivity by establishing effective communication channels between departments.
Trained and guided team members to maintain high productivity and performance metrics.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Identified opportunities for service improvements through analysis of current practices and provided recommendations.
Performed daily safety contacts and weekly safety audits.
Ensured compliance with relevant laws, regulations, policies,procedures and labor contracts.
Handled on site and over the road accidents, injuries, and hazardous material spills.
Senior Relay Supervisor
12 Years 9 Months
YRC Corporation | 02.2002 - 11.2014
Monitored shipment handling, ensuring compliance with safety procedures and service standards.
Trained employees on dispatch duties, driver's hours of service, hazardous material, DOT, local and union regulations.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Resolved service delays, communicating with terminals to maintain shipment visibility and timely movement.
Collaborated with management, drivers, and customers to support efficient transportation operations.
Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
Ensure all drivers and equipment have proper paperwork and current permits.
City Dispatcher
10 Years 1 Month
Roadway Express, Inc | 01.1992 - 02.2002
Coordinated city dispatch schedules for pickup and delivery routes, balancing driver availability and shipment priorities.
Assigned loads and relay instructions to drivers, maintaining clear communication throughout daily operations.
Monitored shipment status and resolved service delays, supporting on-time freight movement.
Updated dispatch records and terminal logs with accurate routing, delivery, and exception details.
Facilitated weekly safety training and monthly training meetings.
Invested, processed and got disposition for all OS&D freight.
Scheduled preventive maintenance and repairs for facility's domiciled tractors and tow motors.
Completed all monthly, quarterly and year end terminal reports.
Entered drivers' daily logs into the computer.
Assisted with employee training and development. Taught new hires how to use dispatch software and follow company procedures.
Managed challenging situations gracefully under pressure while maintaining composure during stressful events or conflicts.