Myra Hutson
GEORGETOWN,TX
Summary
Outgoing and friendly Secretary delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist
Round Rock ISD
08.2021 - Current
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Transcribed phone messages and relayed to appropriate personnel.
Front Desk Receptionist
Georgetown ISD
08.2019 - 01.2020
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Oversaw fast-paced front desk operations at busy campus
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Monitored and screened visitors to verify accessibility to inter-office personnel
Office Manager
Community Montessori School
01.2017 - 01.2018
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities
- Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving
- Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Greeted customers and visitors in-person and via telephone calls
- Kept reception area clean and neat to give visitors a positive impression of the company
Instructional Asst Kinder
Georgetown ISD
08.2007 - 05.2008
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities
- Adapted teaching methods and materials to meet students\' varying needs and interests
- Created an enjoyable and interesting learning environment for 24 students each year
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies
- Oversaw groups of up to 24 students at school and off-site locations, maintaining optimal safety and security
Executive Principal Secretary
Manor ISD
08.2006 - 05.2007
- Carefully wrote down all phone messages and relayed them to the appropriate personnel
- Ordered all office supplies including ink cartridges, toner, and paper
- Kept reception area clean and neat to give visitors a positive impression of the company
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
- Answered telephone inquiries from clients, vendors and the public
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability
- Updated executives on changing business needs by thoroughly documenting internal and client meetings
Bilingual Instructional Pre-k Asst
Manor ISD
08.2004 - 05.2005
- Monitored 24 students on field trips by overseeing various tasks, including roll call, and to keep youths safe in public settings
- Created lesson materials, visuals and digital presentations to supplement lesson plans
- Organized classroom materials to help teachers prepare for daily instruction and activities
- Supported instructor with test administration, curriculum development and assignment grading
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
Education
Manor ISD
1993
Skills
- Telephone etiquette
- Decision-Making Abilities
- Positive Reinforcement
- Innovative Lesson Planning
- Office administration
- Student-Centered Learning
- Instructional Best Practices
Timeline
Front Desk Receptionist
Round Rock ISD
08.2021 - Current
Front Desk Receptionist
Georgetown ISD
08.2019 - 01.2020
Office Manager
Community Montessori School
01.2017 - 01.2018
Instructional Asst Kinder
Georgetown ISD
08.2007 - 05.2008
Executive Principal Secretary
Manor ISD
08.2006 - 05.2007
Bilingual Instructional Pre-k Asst
Manor ISD
08.2004 - 05.2005
Manor ISD
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