Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Myra Ledezma

Pharr,TX

Summary

Qualified Human Resources Generalist I with comprehensive experience in managing employee benefits programs and ensuring compliance with regulations. Demonstrated success in streamlining benefits administration processes to enhance efficiency and employee satisfaction. Proven ability in utilizing communication and analytical skills to benefits inquiries and resolve issues effectively. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Hardworking and focused professional offering excellent communication, planning and prioritization skills demonstrated through 13 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Skilled in using data and analytics to evaluate job duties and requirements. Qualified to implement compensation and benefits strategies. Reliable and committed to professional development and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dedicated person with proven track record of providing exceptional customer service in fast-paced environments. Offering attention to details and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Administrative Specialist

City of Edinburg
415 W University Drive
01.2024 - Current
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Customer satisfaction with prompt and professional responses to inquiries and concerns.
  • Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
  • Enhanced team productivity by providing administrative support and coordinating daily operations.
  • Scheduled employee engagement committee meetings booked meeting rooms, take meeting minutes and prepared meeting agendas.
  • Optimized resource allocation by tracking inventory levels, ordering supplies, and managing budget.
  • Ensured accuracy in financial records by reconciling accounts and preparing detailed reports.
  • Assisted benefits staff members with special events, reconciliation of monthly reports and with biweekly reports.

Administrative Assistant

City of Pharr
700 E Hall Acres Rd
11.2010 - 10.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Scheduled golf advisory board meetings, kept meeting minutes, and communication with board members
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for golf members by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized golf tournaments events promoting a positive company culture
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records and reconciled monthly budgets
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Preparation of financial reports, gathering data that contributed to budgeting accuracy to present to the golf advisory board
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Managed daily deposits
  • Organized golf tournaments

Education

High School Diploma -

PSJA North High School
Pharr, TX
05-2004

Skills

  • Scheduling appointments
  • Billing oversight
  • Purchasing coordination
  • Travel arrangement scheduling
  • Office record management
  • Time and labor control
  • Activity reporting
  • Payroll and benefits administration
  • Customer relations and communications
  • Meeting participation
  • Employee timesheet processing
  • Filing and data archiving
  • Excel spreadsheets
  • Payroll and budgeting
  • Accounting skills
  • Human resource laws
  • Multitasking Abilities
  • Reliability
  • Team building
  • Organizational Management
  • Professionalism
  • Adaptability
  • Administrative background
  • Prioritization
  • Vendor Relations
  • Budget Management
  • Cash deposit preparation
  • Videoconference preparation
  • Scheduling

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Administrative Specialist

City of Edinburg
01.2024 - Current

Administrative Assistant

City of Pharr
11.2010 - 10.2023

High School Diploma -

PSJA North High School

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Myra Ledezma