Myra Living
Rayne,LA
Summary
Personable administrative professional committed to fostering positive relationships with clients, colleagues, and supervisors. Skilled communicator with a strong ability to solve complex problems and resolve conflicts effectively. Proficient in managing resources and schedules. Actively pursuing an opportunity to utilize my experience and dedication for sustained growth and success.
Overview
20
20
years of professional experience
Work History
Food Preparation Worker
Chicory's Coffee & Cafe
Opelousas, LA
11.2018 - Current
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Measured ingredients required for specific food items being prepared.
- Stocked service stations with food items such as condiments, salads, desserts, and beverages.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Maintained cleanliness of floors in the kitchen area throughout shift.
- Set up banquet tables with appropriate tableware prior to events.
- Assisted in unloading delivery trucks containing food supplies.
- Worked in fast-paced, ever-changing environment.
- Provided customer service support to ensure satisfaction.
Buyout Specialist
Coastal Food Service
Carencro, LA
03.2017 - 11.2018
- Managed procurement of necessary items for both offshore rigs and warehouses
- Executed pick up tasks while operating company vehicle
- Demonstrates proficiency in unloading supplies, ensuring accurate labeling, and appropriate storage.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
Customer Service Representative
Single Source Supply Inc
Scott, LA
02.2014 - 03.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
Galley Hand
ART Catering Inc
New Orleans, LA
03.2015 - 01.2016
- Cleaned and sanitized all kitchen equipment and surfaces to maintain a safe, hygienic work environment.
- Stocked galley with food items for crew members as per their requirements.
- Maintained inventory of food supplies and notified the supervisor when stock was running low.
- Assisted in the preparation of meals for crew members according to recipes and instructions from the head chef.
- Organized storage areas to maximize efficiency, including labeling shelves and containers.
- Transported food items between storage areas, kitchens, and other locations on board the vessel.
- Ensured quality control by inspecting incoming shipments of food items for freshness before accepting them into inventory.
- Kept detailed records of all food purchases, delivery dates, quantities received.
- Monitored temperature levels in refrigerators and freezers to ensure that food is stored safely at proper temperatures.
Front Desk Representative
Lafayette Catering and Event Center
Lafayette, LA
01.2012 - 03.2015
- Greeted customers in a friendly and courteous manner.
- Answered incoming calls, directed callers to appropriate personnel and took messages as needed.
- Verified customer identification and processed payments for services rendered.
- Maintained accurate records of guest information, including contact details and preferences.
- Ensured that all front desk areas were clean, organized and stocked with necessary supplies.
- Resolved customer complaints in a professional manner while ensuring their satisfaction was met.
- Handled cash transactions accurately according to established policies and procedures.
- Monitored lobby activities to ensure safety regulations were being followed at all times.
- Performed general administrative duties such as filing documents, typing correspondence and managing inventory levels.
Teller II
St. Landry Bank & Trust
Carencro, LA
04.2009 - 01.2013
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
- Explained account information to customers in detail as needed.
- Processed wire transfers for customers both domestically and internationally.
Team Captain
River Oaks Catering & Event Center
Lafayette, LA
11.2004 - 11.2008
- Led team meetings, discussed and delegated tasks to individual team members.
- Organized and facilitated group activities to promote collaboration amongst the team.
- Assisted with developing strategies for completing projects on time and within budget parameters.
- Provided guidance and support to ensure that all team members were working together efficiently.
- Monitored progress of team objectives, identified potential issues and addressed them in a timely manner.
- Developed a system for tracking project milestones and ensuring deadlines were met.
- Maintained open lines of communication between the team and management.
- Encouraged creative thinking among the team to generate innovative ideas for problem solving.
- Created reports summarizing progress towards goals, results achieved, challenges encountered.
Education
Associates in Business administration -
Remington
01.2009
Skills
- Scheduling
- Meeting planning
- Office Administration
- Quality Assurance
- Calendar Management
- Database Management
- Mail handling
- Information Security
- Spreadsheet Management
- Research
- Clerical Support
- Document Control
- Filing
- Data Entry
- Administrative Support
- Microsoft Excel
- Microsoft Word
- Client Relations
- Phone call answering
- Communications strategy
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Food Preparation Worker
Chicory's Coffee & Cafe
11.2018 - Current
Buyout Specialist
Coastal Food Service
03.2017 - 11.2018
Galley Hand
ART Catering Inc
03.2015 - 01.2016
Customer Service Representative
Single Source Supply Inc
02.2014 - 03.2017
Front Desk Representative
Lafayette Catering and Event Center
01.2012 - 03.2015
Teller II
St. Landry Bank & Trust
04.2009 - 01.2013
Team Captain
River Oaks Catering & Event Center
11.2004 - 11.2008
Associates in Business administration -
Remington
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