Myra Lynn Patrick
Summerville,SC
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Pruitt Health Hospice
02.2016 - 10.2019
- Assisted with new hires interviewing process, performed background checks, processed payroll for full-time, part-time and PRN employees.
- Responsible for continuous training of all staff; entered all admissions; confirmed insurance eligibility; scanned all admission documentation to EMR; ordered DME; monitored compliance of Medical Director, Administrator, Nursing, Social Worker, Chaplain, and Volunteer Coordinator
- Scheduled IDG meetings and processed paperwork; maintained log for face-to-face Re-Certifications of patients; entered all new admission and discharges into EMR
Case Manager
Dorchester County Coroners Office
04.2025 - Current
- Maintain accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conduct thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitor ongoing cases closely, adjusting case management strategies as needed.
- Maintained detailed records of all incoming and outgoing items, ensuring accurate documentation throughout the entire chain of custody process.
- Conducted regular inspections to assess the condition of evidence storage areas, identifying and addressing potential hazards or issues.
- Maintain detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.
- Support investigations by providing expert knowledge on proper packaging techniques for various types of physical evidence.
Assistant Administrator/Volunteer Coordinator – Promoted from Office Manager
Transitions Hospice Care - Office Closed Permanent
07.2023 - 04.2025
- Responsible to act for the Administrator in any situation where the Administrator cannot function as the Administrator. If this should arise, I have the authority to operate and manage the hospice in accordance with policies and procedures established by the company.
Office Manager
Transitions Hospice Care
10.2018 - 07.2023
- Assist in all daily operations of the office consisting of scheduling and attending education luncheons for physicians’ offices and nursing facilities.
- Serve on the DHEC Coalition Team for the office and attend regular quarterly meetings.
- Perform audits for HR records and patients’ active and expired charts, maintaining and ordering nursing and office supplies.
- Responsible for all HR, IE; interviewing process, background checks, drug screens, references, E-Verify, SC New Hire, adding new staff to all software programs, training on tablets, In-Service records, and payroll.
- Facilitate training for staff including Administrator, RNs, Chaplain, Social Worker, Volunteers and Temporary Agency staff.
- Coordinate and facilitate patient referrals; confirm patient insurance eligibility; audit all records in office and through EMR system to ensure DHEC, State and Federal regulations remain in compliance; confirm and maintain all records for the Medical Director, Administrator, Nursing, Social Worker, Chaplain, CNAs, and Volunteer Coordinator
- IDT Meeting Master (Scribe) meetings and process paperwork; maintain a current face to face schedule and patient certifications for NPs; participate in marketing and special events.
- Responsible for coordinating, managing, and assisting in the relocation of the office.
- Attend Quapi Meetings
- Assisted with Marketing
- Volunteer Coordinator – recruitment, training, and supervision of volunteers.
Assistant Administrator – Promoted from Administrative Assistant
Pruitt Hospice
06.2016 - 10.2018
- Promoted to Assistant Administrator for the Charleston office.
- Responsible for the office operations, including the supervision of all disciplines, ensuring the office remained in compliance with CMS, DHEC, State and Federal Regulations
- Prepared weekly IDT meetings and served as Master Scriber for IDT meetings; ensured certifications were properly signed by the medical and attending physicians; attended quarterly Quapi meetings; coordinated and hosted daily morning and afternoon conference calls for all clinical and office staff; coordinated conference calls for weekly meetings with corporate billing department to review any billing discrepancies related to patient accounts; performed bi-weekly HR and patient chart audits.
- Served on the DHEC Coalition team for local office site; worked with DHEC, internal compliance department during unannounced audits with State and Federal agencies.
- Managed all HR on-site location, to include onboarding new staff, terminations, training for clinical and non-clinical staff, FMLA, employee bonus program, unemployment, and payroll, maintained TB Risk Assessment Records and OSHA records.
- Served on the Emergency Preparedness Team for all emergencies including evacuations for patients and/or employees and hospice patients located at the Pruitt skilled facilities; served on the team for the annual Camp Cocoon Program - Grieving children; served on the Committee to Caring Program Board for patients.
- Familiar with ADA, FSLA, FMLA, SC Labor Laws, EEOC
- Participated in Marketing and Patient events in the community.
- Successfully managed the office relocation from Charleston to Ladson
Office Manager/CNA Supervisor
Embrace Hospice - Office Closed Permanently
04.2015 - 04.2016
- Directed all required educational material for in-services and interdisciplinary meetings.
- Performed Public Relations and Community activities (i.e., Blood Pressure Screenings)
- Prepared reports, memos, letters, and other materials as directed; ensured hospice certifications were completed appropriately; maintained office supplies and medical equipment; maintained medical records of patients; assisted human resources with recruiting, application packages and planning of career fairs.
- Assisted Operations Manager and Director of Finance in coordination of relocation of office from Charleston to Summerville
Medical Assistant/Supervisor
E+ Cancer Care South Georgia Radiation Oncology
01.2013 - 03.2015
- Supervised front office daily operations.
- Scheduled imaging, port placements and labs; assisted patient navigator with special events in the community
- Triaged patients prior to and after radiation treatments; assisted physicians with patient exams, prescriptions to pharmacies, scheduling appointments and follow-up with patients after treatments.
Education
Pre-Nursing Program - undefined
Trident Technical College
Charleston, SCCertified Nursing Assistant - undefined
Trident Technical College
Charleston, SCMedical Assistant Program - undefined
Rutledge College
Charleston, SCPhlebotomy Technician Program - undefined
Trident Technical College
North Charleston, SCSkills
- MEDICOLEGAL DATA Software
- Knowledge of Hummingbird (Mumms) Hospice Software
- Knowledge of Hart and CMS Software
- Knowledge of HomeCare/HomeBase Hospice Software (EMR)
- Knowledge of DME Track Equipment Software
- Knowledge of McKesson Medical Software (EMR)
- Knowledge of Consolo Services (Hospice Software)
- Varian (EMR), Oncology Area Manager (EMR), and Centricity
- Knowledge of Hospital Bed Management Software (EMR)
- Run all background checks for new hires - ESS/drug screening, State and Background checks (CISSP-Electronically), E-Verify and enter new hires into the South Carolina New Hire database
- Utilize Overlay (Billing), Doc-Link (Payables), MS Office Horizon Care Manager (Hospital Software), McKesson (Hospital software, E-Clinical (EMR) and Physician Partners Software Star Program (Order Bed Management in hospital)
- Skilled at completing admission paperwork for hospice patients and determining LCD
- Skilled at completing discharge accounting and closure
- Skilled in Medical Terminology
- Customer service
Certification
- Certified Information Systems Security Professional (CISSP)
- E-Verify Certified
- Intellicorp – Certified - Quality Compliant Background Screenings
Work Type
Full TimeWork Location
HybridTimeline
Case Manager
Dorchester County Coroners Office
04.2025 - Current
Assistant Administrator/Volunteer Coordinator – Promoted from Office Manager
Transitions Hospice Care - Office Closed Permanent
07.2023 - 04.2025
Office Manager
Transitions Hospice Care
10.2018 - 07.2023
Assistant Administrator – Promoted from Administrative Assistant
Pruitt Hospice
06.2016 - 10.2018
Administrative Assistant
Pruitt Health Hospice
02.2016 - 10.2019
Office Manager/CNA Supervisor
Embrace Hospice - Office Closed Permanently
04.2015 - 04.2016
Medical Assistant/Supervisor
E+ Cancer Care South Georgia Radiation Oncology
01.2013 - 03.2015
Pre-Nursing Program - undefined
Trident Technical College
Certified Nursing Assistant - undefined
Trident Technical College
Medical Assistant Program - undefined
Rutledge College
Phlebotomy Technician Program - undefined
Trident Technical College
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