Myra Mason
Medical & food services
Louisville,KY
Summary
Senior experienced worker in medical field and food services. Strengths include maintaining high standards of cleanliness, quickly learning new tasks, and working efficiently under pressure. Proven ability to contribute positively to team efforts, resulting in improved overall pleasant work environment. Previous roles have seen increased efficiency and improvements in customer/ patient satisfaction.
Overview
28
28
years of professional experience
Work History
Food Service Worker
PD Sandwich Shop
Louisville, KY
01.2024 - 10.2024
- Assisted in the preparation of food items according to recipes and instructions.
- Monitored temperatures of prepared food and cold-storage areas.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Monitored inventory to keep adequate stock of food items and supplies.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Performed variety of duties related to food service.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Greeted customers upon arrival in the dining area.
- Maintained professional demeanor during interactions with customers and co-workers.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Operated cash register to process cash, check, and credit card transactions.
Medical Administrative Assistant
Family Health Center, Inc.
Louisville, KY
08.1996 - 01.2019
- Ordered office supplies and maintained inventory levels of medical supplies.
- Maintained a filing system for patient records and physician orders.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Routed laboratory or diagnostic results to appropriate staff.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Assisted physicians by writing correspondence to medical practices and patients.
- Retrieved lab results from outside laboratories and entered them into EHR systems.
- Answered phone calls to provide assistance, information, and medical advice as directed by physician.
- Received and screened telephone calls and visitors by determining or addressing needs.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Documented and responded to incoming correspondences to address questions.
- Managed physician calendar, scheduling patient appointments.
- Answered phones, scheduled appointments, and provided general information to callers.
- Triaged incoming patients by assessing conditions and modified schedules to handle more severe concerns quickly.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Assisted with referrals and prepared medical records for patients.
- Compiled physical and digital documents, charts, and reports.
- Scanned documents into EHR systems according to established protocols.
- Provided administrative support to clinical staff as needed.
- Reached out to patients day before scheduled appointments to confirm times and instructions.
- Operated equipment and machinery according to safety guidelines.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Measured vital signs and took medical histories to prepare patients for examination.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Responded to patient callbacks and phone-in prescription refill requests.
- Administered injections, medications and treatments as directed by the physician.
- Processed orders for medical supplies and lab equipment.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Documented notes during patient visits.
Education
Associate of Science - Medical Administration Assistant
Kentucky College of Business
Louisville, KY 06-1994
Certificate of Nursing Assistant - Nursing Assistant
Jefferson Community And Technical College
Louisville, KY06-1991
Skills
- Working quickly
- Positive attitude and energy
- Cash register operation
- Cleaning and sanitizing
- Customer relationship management
- Team management and supervision
- Quick problem solver
- Adaptable
- Professionalism and ethics
- Patient relations
- Prioritizing stat orders
Timeline
Food Service Worker
PD Sandwich Shop
01.2024 - 10.2024
Medical Administrative Assistant
Family Health Center, Inc.
08.1996 - 01.2019
Associate of Science - Medical Administration Assistant
Kentucky College of Business
Certificate of Nursing Assistant - Nursing Assistant
Jefferson Community And Technical College
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