Myra Medina
Madera,CA
Summary
To obtain a position in an office environment, where there is a need for a variety of office management task, including computer knowledge, organization skills, business intelligent, and data base programs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Recruiter
Alorica
02.2021 - 02.2024
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Assist hires with Onboarding and hiring process.
Recruiting Assistant
Alorica
02.2014 - 02.2021
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Updated and maintained employee attendance records.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Optimized job postings for improved visibility on relevant job boards and social media platforms.
- Maintained comprehensive documentation of recruiting metrics, enabling informed decision-making by management regarding future recruitment strategies.
- Prescreened candidates through phone interviews to determine suitability for roles, leading to better-quality shortlists for hiring managers.
Customer Service Representative
Alorica, Inc.
11.2013 - 02.2014
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Assistant to Department Head
Madera Irrigation District
02.2000 - 09.2013
- Billed over 500+ accounts
- Maintain time sheets for department
- Answer multi-line phone system
- Man two-way radio
- Prepare monthly and yearly water reports for USBR, County, and City
- Plan and schedule meetings for department
- Make and maintain files for over 500+ accounts
- Communicate with customers for department
- Solve any problems or concerns with customers for department
- Send and maintain outgoing and incoming correspondence for department
- Maintain various permit renewals for company (Government, County, and City)
- Enter and correct data by other employees into Storm program
- Oversee any water deliveries by other employees
- Maintain spreadsheets for department on various types of water
- Maintain safety and emergency records for company
- Maintain hazardous assessment information for company
- Send various bid information to companies for submittals
- Order supplies for department
- Organize various company outing
- Train other employees as needed in software program.
Education
Business Program -
Heald’s College
01.1988
High School Diploma -
Madera High School
Madera, CA06.1986
Skills
- Typing
- 10-Key
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- Data Entry
- Mass Billing
- Record Keeping
- Answering telephone
- Filing
- Faxing
- Customer service
- Critical thinker
- Energetic and organized
- Planning/Coordinating
- Excellent communication skills
- Problem Solver
- Work authorizations
- Recruiting and Sourcing
- Compliance regulations
- Employment Recordkeeping
- Recruitment Process Improvement
- New Hire Training
- Employee Relations
- Pre-screening candidates
- New hire paperwork processing
- Analytical and Critical Thinking
- Hiring Requirements
- Excel spreadsheets
- Team Collaboration
Timeline
Recruiter
Alorica
02.2021 - 02.2024
Recruiting Assistant
Alorica
02.2014 - 02.2021
Customer Service Representative
Alorica, Inc.
11.2013 - 02.2014
Assistant to Department Head
Madera Irrigation District
02.2000 - 09.2013
Business Program -
Heald’s College
High School Diploma -
Madera High School
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