Myra Quast
Minneapolis,MN
Summary
Adaptable professional with extensive experience in customer service and administrative roles within diverse environments. Skilled in multitasking and relationship management, dedicated to enhancing team performance, and customer satisfaction. Proven ability to streamline operations and improve workplace efficiency.
Overview
9
9
years of professional experience
Work History
Server
Parkway Pizza
Minneapolis, MN
09.2017 - Current
- Ensured high customer satisfaction at Parkway Pizza by promptly fulfilling guests' needs, and maintaining professionalism in a fast-paced setting.
- Controlled customer-facing messaging and cultivated a welcoming environment at Parkway Pizza.
- Continuously making improvements to restaurant operations.
- Responsible for training new staff.
Processing Analysis
Executive Title
Golden Valley, MN
08.2021 - 08.2025
- Managed spreadsheets and databases to track transaction details and deadlines, ensuring accurate documentation.
- Open and organize files for each real estate transaction.
- Process wires for loan disbursements and clients.
- Work closely with Homeowners Associations to obtain dues current letters, as required for closing.
- Work closely with counties to obtain certified documents.
- Ensure compliance with truth-in-sale of housing regulations by reviewing property disclosures and documentation.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Front Desk Coordinator
Executive Title
Bloomington, MN
08.2020 - 08.2021
- Created a warm, welcoming environment for clients, and efficiently handled daily deposits and mail functions.
- In charge of daily deposits, UPS, and mail functions.
- Keep track of inventory and order supplies as needed.
- Complete eCRVs.
- Assist closers/clients/agents with any documents that are needed for their closing.
- Help closers with file processing.
Clinic Assistant
Women's Health Clinic
Minneapolis, MN
10.2019 - 08.2020
- Welcoming all patients and visitors.
- Register patients for health center services.
- Ensure all patients receive unbiased patient support and assistance.
- Assess funding sources, aid patients in applying for and obtaining funding.
- Provide patients with resources for insurance navigation, financial counseling, and community sliding scale health centers.
- Follow all federal, state, and local laws regarding mandating reporting, healthcare services, and HIPPA.
- Perform all inventory functions.
- Process and stock clinical supplies that are received.
- Perform in-health center refill and supply requests within scope of practice.
Events & Activities Director
Cathedral of the Pines
Lutsen, MN
06.2017 - 08.2018
- Lead workshops and activities for more than 1,200 campers and staff.
- Managed the budget and all orders for supplies, tools, and equipment necessary for activities.
- Planned a four-day retreat that hosted 175 high school students that included more than 50 events.
- Created a 10-week schedule that outlined daily events, activities, and meals for all 1,200 campers.
- Collaborated creatively with my team to introduce new and exciting activities for the campers and youth staff.
- Hosted weekly meetings for 44 youth staff that taught leadership and guaranteed successful weeks for the campers.
Sales Associate
Francesca's Collections
Minneapolis, MN
06.2016 - 10.2017
- Created a welcoming environment in the store by engaging and connecting with customers.
- Assisted customers with their needs for the visit.
- Managed the visual aspects of the store and promoted merchandising of new garments and clothing trends.
- Completed all points of sale opening and closing procedures.
Education
Bachelor of Science - Youth Studies
University of Minnesota - Twin Cities
Minneapolis, MN05.2018
High School Diploma -
South High School
Minneapolis, MN06.2014
Skills
- Customer service excellence
- Multitasking in fast-paced environments
- Database management
- Compliance adherence
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- Data organization
- Document processing
- Event planning
Affiliations
- Classroom Assistant, Mount Olivet Lutheran Church, 01/01/18, 05/01/18
- YMCA Beacons, Roosevelt High School, 09/01/17, 12/01/17
- Africa Jam, Mount Olivet Lutheran Church, 01/01/16, 01/16/16
References
Available upon request
Timeline
Processing Analysis
Executive Title
08.2021 - 08.2025
Front Desk Coordinator
Executive Title
08.2020 - 08.2021
Clinic Assistant
Women's Health Clinic
10.2019 - 08.2020
Server
Parkway Pizza
09.2017 - Current
Events & Activities Director
Cathedral of the Pines
06.2017 - 08.2018
Sales Associate
Francesca's Collections
06.2016 - 10.2017
Bachelor of Science - Youth Studies
University of Minnesota - Twin Cities
High School Diploma -
South High School
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