Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Sales Associate
Journeys Shoe Store
07.2025 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Intern Manager
Westminster Free Clinic & Community Care Center
04.2023 - 06.2025
Organized networking events and professional development opportunities to help interns build connections within the industry.
Facilitated open communication between interns and supervisors to foster a positive working environment.
Implemented systems to collect feedback from both interns and their supervisors, using insights gained to improve future iterations of the program.
Managed performance evaluations for interns, providing constructive feedback and guidance for improvement.
Proactively addressed performance issues among interns through coaching sessions or reassignment as necessary.
Ensured compliance with all legal requirements related to hiring and managing interns, mitigating potential risks for the organization.
Championed diversity initiatives within the internship program, promoting an inclusive workplace culture that values different perspectives.
Enhanced company culture by organizing team-building activities for interns.
Education
High School Diploma -
Newbury Park High School
Newbury Park, CA
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Excellent people skills
Reliable and punctual
Conflict resolution
Collaboration
Positive attitude
Teamwork
Mentorship
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of over 200 intern members.
Worked in fast-paced environments and was able to problem solve efficiently under stress