Myra Stevens
Royal,AR
Summary
Dynamic and dedicated professional with experience at David's Burgers, excelling in guest relations and problem-solving. Proven ability to enhance customer experiences through effective communication and multitasking. Skilled in order taking and maintaining cleanliness, while fostering a welcoming atmosphere and resolving conflicts to ensure satisfaction.
Developed strong customer service and communication skills in fast-paced hospitality environment. Demonstrates ability to manage multiple tasks and create positive guest experiences seamlessly. Seeking to transition into new field where these skills can contribute to team success and customer satisfaction.
Offering exceptional interpersonal abilities and commitment to creating welcoming environments, ready to thrive in customer-focused roles. Brings quick learning ability and aptitude for understanding customer needs, along with strong communication and multitasking skills. Ready to use and develop customer service and problem-solving abilities in [Desired Position] role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Staff Member
David's Burgers
Hot Springs, AR
08.2022 - 04.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
Youth Counselor
YMCA
Hot Springs, AR
08.2019 - 06.2022
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
Education
Associate of Arts - Children's Writing
Institute of Children's Literature
Madison, CT12-2013
Skills
- Order taking
- Greeting guests
- Cleanliness
- Memory retention
- Guest relations
- Staff coordination
- Social perceptiveness
- Problem-solving
- Multitasking
- Excellent communication
- Multitasking Abilities
Certification
- Child Development Training - 2019
Timeline
Front of House Staff Member
David's Burgers
08.2022 - 04.2023
Youth Counselor
YMCA
08.2019 - 06.2022
Associate of Arts - Children's Writing
Institute of Children's Literature