Myra White
Health Unit Coordinator
Glendale,AZ
Summary
Dynamic Health Unit Coordinator with a proven track record and experience in all patient care units. Experienced with coordinating patient records, scheduling and communication within healthcare departments. Utilizes strong organizational and multitasking skills to support medical staff and streamline operations.
Overview
2026
2026
years of professional experience
1
1
Certificate
Work History
Health Unit Coordinator
Abrazo Health Care
02.2015 - Current
- Coordinated patient admissions and discharges, ensuring seamless communication among healthcare teams.
- Managed electronic health records, maintaining accuracy and confidentiality of sensitive patient information.
- Collaborated with nursing staff to prioritize patient care needs and expedite response times.
- Trained new staff on protocols and systems, enhancing team performance and compliance standards.
- Assisted in inventory management of medical supplies, ensuring availability for uninterrupted patient care delivery.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
- Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
- Aided physicians'' workflow efficiency by accurately transcribing orders into appropriate systems.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Reduced wait times for patients by effectively managing patient flow within the health unit.
- Coordinated successful discharges from the facility by liaising with other departments and ensuring necessary paperwork was completed promptly.
- Facilitated smooth transitions during shift changes by diligently preparing handoff reports for incoming staff members.
- Enhanced inter-departmental communication by serving as liaison between health unit and other hospital departments, ensuring cohesive patient care.
- Facilitated supportive environment for patients and visitors, addressing inquiries and directing them to appropriate departments.
- Supported patient discharge process, ensuring timely and organized transition from hospital to home care or rehabilitation facilities.
- Reduced administrative burden on nurses and doctors by taking on additional clerical tasks, allowing more focus on patient care.
- Facilitated timely response to patient emergencies by coordinating with nursing staff and ensuring immediate communication with medical personnel.
- Improved accuracy of medical records by diligently entering patient information and updating charts to ensure up-to-date healthcare data.
- Streamlined patient admission process, significantly reducing wait times by meticulously organizing and updating patient records.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Office Assistant
Arizona Neurological Institute
2012 - 09.2014
- Managed office supplies inventory, ensuring timely procurement and availability for daily operations.
- Coordinated scheduling for meetings and appointments, enhancing team collaboration and efficiency.
- Assisted in preparing reports and presentations, streamlining communication across departments.
- Developed and maintained filing systems, improving document retrieval and organization.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Oversaw daily operations of reception area, providing exceptional service to clients and visitors.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
- Coordinated and scheduled meetings and appointments.
- Edited and proofread documents for accuracy and completeness.
- Assisted with onboarding of new employees.
Health Unit Coordinator Program Director
The Bryman School
07.1994 - 08.2012
- Developed and implemented engaging lesson plans to enhance student learning outcomes.
- Utilized instructional technologies to facilitate interactive classroom experiences.
- Mentored junior instructors, fostering professional growth and teaching excellence.
- Assessed student performance through comprehensive evaluations and tailored feedback.
- Collaborated with faculty on curriculum design to align with educational standards.
- Promoted classroom safety, collaboration, and best practices.
- Tested and evaluated students on materials presented in workshops and classes.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Trained new Health Unit Coordinators on departmental procedures and software tools.
- Oversaw inventory management of medical supplies, ensuring availability for clinical teams.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Education
No Degree - Business / Science
Victor Valley College
Victorville, CASkills
- Critical thinking
- Records management
- Professionalism and ethics
- Patient registration
- Workflow coordination
- Medical records management
- Progress monitoring
- EMR updating
- Interdepartmental coordination
- Patient scheduling expertise
- HIPAA compliance
- Unit reception
- Chart assembly
- Order transcription
- Emergency response support
- Inventory and restocking
- HIPAA guidelines
- Healthcare software
- Medical terminology proficiency
Certification
- Certified Health Unit Coordinator, National Association of Health Unit Coordinators
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Health Unit Coordinator
Abrazo Health Care
02.2015 - Current
Health Unit Coordinator Program Director
The Bryman School
07.1994 - 08.2012
Office Assistant
Arizona Neurological Institute
2012 - 09.2014
No Degree - Business / Science
Victor Valley College