Myra "Ann" Jackson
Spartanburg,SC
Summary
Proven Administrative Assistant at ABM Industries Group, adept in Office Administration and Professional Communication. Excelled in streamlining processes, enhancing data accuracy by 30%, and fostering customer relations. Demonstrated expertise in Microsoft Excel and building strong team collaborations. Achieved significant improvements in operational efficiency and client satisfaction.
Overview
37
37
years of professional experience
Work History
Administrative Assistant
ABM Industries Group
06.1987 - 06.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
High School Diploma -
Spartan High
Dupree Drive, Spartanburg, South Carolina06.1975
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer Relations
Professional Communication
Database entry
Dedicated Team Player
Timeline
Administrative Assistant
ABM Industries Group
06.1987 - 06.2024
High School Diploma -
Spartan High
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