MYRACLE ROSS
Los Angeles,United States
Summary
Versatile and results-driven professional with a robust background in facility maintenance and technical support, notably at LA LGBT Center. Excelled in enhancing maintenance procedures and HVAC system design, demonstrating exceptional problem-solving and team leadership skills. Proven ability to optimize operations and improve service delivery, leveraging expertise in electrical wiring and a commitment to excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Facility Maintenance
LA LGBT Center
Los Angeles, United States
10.2023 - Current
- Coordinated supply monitoring and facility maintenance
- Oversaw supply procurement and facility maintenance
- Enhanced facility maintenance procedures, partnering with Johnson control HVAC Company assisting in:
- 1
- Pneumatic Systems
- 2
- Split Systems with Commercial & Medical buildings
- 3
- Changing compressors & Belts
- 4
- Schematics
- Coordinated facility maintenance projects, ensuring safe learning environments for students and staff members alike
Technical Support Operator
United Airlines
Los Angeles, United States
10.2022 - 10.2023
- Planned destinations and mapped out routes to maintain on-time deliveries
- Adhered to Department of Transportation processes when delivering hazardous chemicals on highways
- Worked well with dispatchers to communicate route and schedule changes
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database
- Assessed materials, parts and products for conformance with quality control requirements and production specifications
- Received delivery of incoming materials to reconcile purchase orders
- Tracked, documented and resolved discrepancies on received orders
Team Lead
In-N-Out Burger
Inglewood, United States
01.2016 - 12.2022
- Maintained high standards of customer service during high-volume, fast-paced operations
- Delegated daily tasks to team members to optimize group productivity
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries
Real Estate Assistant
Century 21
Upland, United States
01.2014 - 08.2019
- Assisted Real Estate agent with staging properties to show to potential customers: moved and lifted furniture, placed items according to scheme plans
- Scheduled home viewings with potential buyers
- Responded quickly to customer inquiries, asking questions to better understand needs
- Scheduled appointments and office visits, prepared client files and documented case notes
Education
Certificate - Heating, Air Conditioning, And Refrigeration Installation And Repair
UEI College
Gardena, CA06.2023
High School Student diploma -
Susan Miller Dorsey Senior High School
Los Angeles, CA06.2018
Skills
- Single-compressor systems
- Package and split systems
- Recovering and recycling
- Facility maintenance
- Diagnostic Techniques
- Electrical and pneumatic controls
- Refrigeration system evacuation
- HVAC Ventilation Systems
- Commercial refrigeration knowledge
- Welding Techniques
- HVAC system design
- Leak Inspection
- Industrial Refrigeration Systems
- Heating principles knowledge
- Duct Sizing and Design
- Electrical wiring
- Equipment installation
- Insulation materials
- Heating systems
Certification
- Licensed HVAC Technician, 06/01/23
- Completion of Universal Section 608 Certification & R-410A, 06/01/23
Timeline
Facility Maintenance
LA LGBT Center
10.2023 - Current
Technical Support Operator
United Airlines
10.2022 - 10.2023
Team Lead
In-N-Out Burger
01.2016 - 12.2022
Real Estate Assistant
Century 21
01.2014 - 08.2019
Certificate - Heating, Air Conditioning, And Refrigeration Installation And Repair
UEI College
High School Student diploma -
Susan Miller Dorsey Senior High School
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