Summary
Overview
Work History
Education
Skills
Timeline
Generic

Myra Elizabeth "Betsy" Boggs-Dill

Sistersville,WV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Substitute Teachers Aide

Tyler County Schools
03.2023 - Current
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
  • Supervised lunchroom and recess activities.
  • Assisted struggling students through one-on-one sessions, leading to increased academic success.

Substitute School Secretary

Tyler County Schools
03.2023 - Current
  • Increased efficiency in managing incoming calls by directing them to appropriate personnel promptly.
  • Enhanced office efficiency by managing and organizing confidential records, documents, and files.
  • Assisted in maintaining a safe and welcoming environment for students, staff, and visitors through diligent front desk management.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Managed filing system, entered data and completed other clerical tasks.

Customer Service Representative

Highmark Blue Cross Blue Shield
10.2021 - 08.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Teachers Aide

Tyler County Schools
11.2020 - 08.2022
  • Assisted teachers with supervision and care of group of 12 children.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student learning objectives through personalized and small group assistance.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.

Restaurant Owner

Boggs Pizza And Grill
06.2009 - 12.2019
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and as many as 20 employees.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Purchased food and cultivated strong vendor relationships.
  • Implemented effective inventory control systems to reduce food spoilage and waste.

Receptionist

New Martinsville Health Care Center
01.2005 - 06.2009
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Scheduled office meetings and client appointments for staff teams.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Bachelor of Arts - Elementary Education

West Virginia University At Parkersburg
Parkersburg, WV
12.2019

High School Diploma -

Ritchie County High School
Ellenboro, WV
05.1998

Skills

  • Organizational abilities
  • Adaptable
  • Call center experience
  • Money handling abilities
  • Documentation and Recordkeeping
  • Reliable and Responsible
  • Multitasking and Time Management
  • Fast Learner
  • Microsoft Office

Timeline

Substitute Teachers Aide

Tyler County Schools
03.2023 - Current

Substitute School Secretary

Tyler County Schools
03.2023 - Current

Customer Service Representative

Highmark Blue Cross Blue Shield
10.2021 - 08.2022

Teachers Aide

Tyler County Schools
11.2020 - 08.2022

Restaurant Owner

Boggs Pizza And Grill
06.2009 - 12.2019

Receptionist

New Martinsville Health Care Center
01.2005 - 06.2009

Bachelor of Arts - Elementary Education

West Virginia University At Parkersburg

High School Diploma -

Ritchie County High School
Myra Elizabeth "Betsy" Boggs-Dill