Myra Elizabeth "Betsy" Boggs-Dill
Sistersville,WV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Substitute Teachers Aide
Tyler County Schools
03.2023 - Current
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Supervised lunchroom and recess activities.
- Assisted struggling students through one-on-one sessions, leading to increased academic success.
Substitute School Secretary
Tyler County Schools
03.2023 - Current
- Increased efficiency in managing incoming calls by directing them to appropriate personnel promptly.
- Enhanced office efficiency by managing and organizing confidential records, documents, and files.
- Assisted in maintaining a safe and welcoming environment for students, staff, and visitors through diligent front desk management.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Managed filing system, entered data and completed other clerical tasks.
Customer Service Representative
Highmark Blue Cross Blue Shield
10.2021 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Teachers Aide
Tyler County Schools
11.2020 - 08.2022
- Assisted teachers with supervision and care of group of 12 children.
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Restaurant Owner
Boggs Pizza And Grill
06.2009 - 12.2019
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and as many as 20 employees.
- Implemented effective inventory management systems to minimize waste and control food costs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Purchased food and cultivated strong vendor relationships.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Receptionist
New Martinsville Health Care Center
01.2005 - 06.2009
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled office meetings and client appointments for staff teams.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Arts - Elementary Education
West Virginia University At Parkersburg
Parkersburg, WV12.2019
High School Diploma -
Ritchie County High School
Ellenboro, WV05.1998
Skills
- Organizational abilities
- Adaptable
- Call center experience
- Money handling abilities
- Documentation and Recordkeeping
- Reliable and Responsible
- Multitasking and Time Management
- Fast Learner
- Microsoft Office
Timeline
Substitute Teachers Aide
Tyler County Schools
03.2023 - Current
Substitute School Secretary
Tyler County Schools
03.2023 - Current
Customer Service Representative
Highmark Blue Cross Blue Shield
10.2021 - 08.2022
Teachers Aide
Tyler County Schools
11.2020 - 08.2022
Restaurant Owner
Boggs Pizza And Grill
06.2009 - 12.2019
Receptionist
New Martinsville Health Care Center
01.2005 - 06.2009
Bachelor of Arts - Elementary Education
West Virginia University At Parkersburg
High School Diploma -
Ritchie County High School
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