Myrah Yanez

• Project lead and implemented team customer service strategy by building a ticketing system and leveraging AI
• Effectively redesigned internal business operating processes and procedures
• Built out numerous reporting modules and an analytics dashboard for executives stakeholders across the organization
• Project team for all HR system modules (payroll US & global, time & time off, open enrollment)
• HR business partner for company redesign and organization structure
• Project team for all M&A and Business Entity transactions
• Partnered with other departments to develop training programs that meet organizational needs.
• Delivers reports and metrics for company wide HR practices including performance management, engagement survey, promotion cycle, DEI and employee retention
• Anticipated and responded to emerging business needs by serving as change advocate.
• Handled sensitive employee and company information with highest level of confidentiality and discretion.

• Manage and oversee all pre-boarding, onboarding, and offboarding of employees and contractors located in the US and other countries
• Revamped our overall onboarding and offboarding experience by streamlining processes, communications, resources & materials
• Partnered with a consultant to design and develop an orientation program for all incoming hires (launched Jan 2022)
• Project team for HRIS system implementation from Namely to Workday
• Built out the onboarding and offboarding process/ employee experience within Workday
• Partnered with our People Systems team with Workday integrations
• Day to day employee transactions in Workday, as well as, maintain and update employee records
• Conduct and manage our company wide bi-annual Performance Reviews and Promotion Cycles
• Manage and supervise our Office Coordinator role, and a People Solutions Coordinator role
• Project team for M&A transactions
• Works with People leadership and company stakeholders to develop and maintain reporting and dashboards for strategic people metrics
• Maintains Lever, our ATS system, alongside the Talent Acquisition team
• Conducts all employment verifications
• Assists with immigration and foreign nationals needs

HR/ People Ops

• Assisted in onboarding 200+ employees in 3 months
• Worked with new hires on completing new hire paperwork such as W4's, I9's, and PFMLA.
• E-verify user
• Immigration postings and fillings
• Assisted heavily in employee promotion processes
• Managed intern performance reviews
• Took responsibility of employee headcount tracking across all teams for headcount approvals and hiring target dates. This tracking helped teams to reach target percents for headcount numbers as well as diversity and inclusion statistics.
• Managed day-to-today HR transactions and operational support

Office Management

• Solely managed 13 kitchens across 3 locations in the Greater Boston area.
• Met with vendors quarterly to refresh options and review consumption and expenses.
• Covered front desk and day-to-day support across those 3 locations supporting 720 employees.
• Managed a company wide seat/space reconfiguration for 28 teams and 7 divisions, across 3 office location
• Coordinated multiple lab team moves across locations
• Onsite contact/oversaw our in office COVID-19 test center services
• Worked across multiple teams in the company to open up new office space
• Implemented a hoteling, seat by reservation, seating program across the company in a time of growth and uncertainty
• Manage company apartments
• Responsible for monthly expense reports
• Updated company COVID-19 response guide and blog with current up to date state and company policies throughout the pandemic

• Managed the front desk for the company where I greeted and navigated visits from the Board of Director Members, the FDA and other VIP guests.
• Monitored office supply inventory and replenishment, including liaising with vendors to negotiate optimal pricing and service options.
• Responded to client and vendor inquiries via email and telephone, providing updated and accurate information through reports and invoicing.
• Delivered exceptional customer service through direct communication with clients and team members.
• Created internal company-wide communication documents (announcements, reminders, invites, closures, emergencies)
• Assisted with interview candidates and new hires.
• Supported administrative assistants and executive assistants to get tasks completed efficiently.
• Handled all incoming mail and managed outgoing packages/shipments.
• Contributed with company wide weekly food orders, as well as assisting with special events.

• Shared knowledge, skills and efforts about business related career paths
• Facilitate identification of career interests and opportunities for members
• Provide educational networking opportunities for women business majors in the Dallas/Fort Worth metroplex
• Build the desire for and awareness of success in business members