Myranda Ramirez
Edinburg
Summary
Detail-oriented administrative professional specializing in records management and process coordination. Streamlines workflows, resolves issues, and maintains precise documentation to support organizational objectives. Demonstrates leadership and professionalism while effectively managing competing priorities and ensuring compliance.
Overview
12
12
years of professional experience
Work History
Counselor Secretary
Harwell Middle School
Edinburg
01.2024 - Current
- Served as primary contact for students, parents, and staff, facilitating effective communication and support in educational setting.
- Coordinated state testing and enrollment processes, ensuring smooth operation and compliance for student assessments.
- Managed confidential testing materials and student records for compliance.
- Respond to high volumes of phone calls and emails while providing exceptional customer service
- Created reports and correspondence using Microsoft Office for administrative tasks.
- Assisted campus administration in tracking attendance and managing scheduling.
Paraprofessional
Cano Gonzalez Elementary
Edinburg
01.2021 - 01.2024
- Implemented lesson plans and developed differentiated instruction, contributing to 20 percent student growth by mid-year
- Managed classroom behaviors and tailored instructional materials to meet individual needs, providing personalized guidance throughout lessons
- Supported students with special needs and coordinated transitions between classroom and electives by designing inclusive activities and clear instructional strategies
Teller Operations Specialist
Texas Regional Bank
Harlingen
01.2019 - 01.2021
- Managed client relationships by understanding financial needs, resolving 25 cases daily, and offering personalized solutions that contributed to new client account openings
- Safeguarded bank assets through strict adherence to security protocols during daily operations, ensuring operational integrity
- Provided comprehensive accounting services for individuals and businesses, including audit support, financial statement preparation, budgeting, account maintenance, and issue resolution
Manager
On Fourth Clothing
Yuma
01.2015 - 01.2018
- Managed 12+ employees, prepared invoices and monthly schedules, resolved disputes to maintain operational flow
- Cross-trained employees to enhance team agility, maintained communication and ensured quality customer service
- Implemented new online media presence to improve engagement and increase productivity by 20 percent
Education
Bachelor's Degree - Psychology, Business Administration
Northern Arizona University
Flagstaff, AZ01-2017
Skills
- Student records management
- Confidential information
- Client confidentiality
- Scheduling
- Administrative support
- Record keeping
- Time management
- Priority management
- Effective communication
Timeline
Counselor Secretary
Harwell Middle School
01.2024 - Current
Paraprofessional
Cano Gonzalez Elementary
01.2021 - 01.2024
Teller Operations Specialist
Texas Regional Bank
01.2019 - 01.2021
Manager
On Fourth Clothing
01.2015 - 01.2018
Bachelor's Degree - Psychology, Business Administration
Northern Arizona University