Summary
Overview
Work History
Education
Skills
Certification
References to Contact
Timeline
Generic

Myranda Dautrich

Baldwinsville,NY

Summary

Goal oriented customer service professional with an extensive background in the customer service world, as well as the world of coaching cheerleading. I am passionate about maintaining a healthy and positive environment around me, and creating strong but professional relationships with my co-workers, patients and athletes. I am able to problem solve efficiently and quickly, in a way that benefits not only myself, but those around me as well.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Competitive Cheerleading Coach

Destiny Allstars
East Syracuse, New York
01.2025 - Current
  • Provided feedback and support to cheerleaders during performances and competitions.
  • Fostered a positive team environment through effective communication and encouragement.
  • Maintained safety standards during practices by monitoring team activities closely.
  • Motivated athletes to reach their full potential through positive reinforcement and constructive criticism.
  • Monitored athlete performance in order to identify areas of improvement and develop strategies to address them.
  • Worked collaboratively with other coaches to ensure successful completion of tasks related to competitive cheerleading events.
  • Assisted athletes in perfecting skills in jumps, tumbling, stunts, and motions.
  • Communicated effectively with parents, and other coaches.

Receptionist

Upstate GYN Oncology
Syracuse, NY
12.2021 - Current
  • Managed multi-line phone system, directing calls to appropriate staff members.
  • Scheduled and confirmed patient appointments using electronic health record systems.
  • Assisted patients with forms, ensuring accurate completion for medical records.
  • Processed patient payments and verified insurance eligibility efficiently.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Obtained insurance authorization through multiple websites and scheduled CT Scans and outgoing patient referrals.

Medical Records Specialist

Preventive Medicine Associates
Camillus, New York
04.2021 - 11.2021
  • Managed patient records and ensured accurate data entry for medical documentation.
  • Maintained confidentiality of sensitive information in accordance with HIPAA regulations.
  • Collected, filed, scanned, and retrieved confidential patient information.
  • Performed data entry into electronic health record systems.
  • Pulled patient records and transferred information to appropriate parties.
  • Scanned documents into electronic health record system according to established procedures.

Cashier

Speedway Gas Station
Baldwinsville, New York
06.2020 - 04.2021
  • Processed customer transactions efficiently and accurately at local gas station.
  • Maintained cleanliness and organization of checkout area and store displays.
  • Managed cash register operations, balancing cash drawers at end of shifts.
  • Stocked shelves with merchandise, ensuring products were well-presented and accessible.
  • Monitored fuel pumps and ensured compliance with safety standards at station.
  • Trained new cashiers on procedures, systems, and customer service expectations.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Performed other duties as assigned by management.

Education

High School Diploma -

C.W Baker High School
Baldwinsville, NY
06-2019

Some College (No Degree) - Criminal Justice

Cayuga Community College
Auburn, NY

Skills

  • Cheerleading techniques
  • Patient scheduling
  • Customer service management
  • Administrative support
  • Problem solving
  • Appointment coordination
  • Effective communication
  • Time management
  • Motivational leadership
  • Conflict resolution
  • Collaborative mindset
  • Motivational leadership style
  • Social media promotion
  • Multitasking Abilities

Certification

USASF Certified

References to Contact

  • Jeff Bleu- Gym Owner at Defiance Gymnastics- Boss- 315-663-8613
  • Denise Mironti- Manager at Upstate GYN Oncology- Manager- 607-745-0068
  • Suzanne Volcko NP- Nurse Practitioner at Upstate GYN Oncology- Co Worker- 315-399-9033

Timeline

Assistant Competitive Cheerleading Coach

Destiny Allstars
01.2025 - Current

Receptionist

Upstate GYN Oncology
12.2021 - Current

Medical Records Specialist

Preventive Medicine Associates
04.2021 - 11.2021

Cashier

Speedway Gas Station
06.2020 - 04.2021

High School Diploma -

C.W Baker High School

Some College (No Degree) - Criminal Justice

Cayuga Community College
Myranda Dautrich