Myranda Haley
Burlington,NJ
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
14
14
years of professional experience
Work History
Property Manager
Carlyle Construction And Rentals
10.2020 - Current
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained sufficient number of units market-ready for lease.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated appointments to show marketed properties.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Receptionist
Benefit Processing, Inc
08.2019 - 10.2020
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
Dental Assistant
Bright Smiles Of Burlington County
08.2018 - 07.2019
- Documented patient dental health information, medical history, and vital signs for future reference.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Prepared patient x-rays and images for dentist review.
- Sterilized rooms and prepped equipment and instruments for 10 procedures daily.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Served as a liaison between the dentist''s office and local schools/community organizations creating awareness about oral healthcare.
- Took dental images following strict patient protection rules, applying lead aprons.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Exposed, developed and mounted dental x-rays.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared patient X-rays and images for review by dentist.
- Staged tray for procedures by arranging dental instruments and equipment.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
Customer Service Rep
Hutchinson Plumbing Heating Cooling LLC
09.2017 - 08.2018
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Executive Administrative Assistant
F&D Enterprises
06.2015 - 06.2017
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
- Answered high volume of phone calls and email inquiries.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Billing Clerk
FedEx Freight
10.2012 - 06.2015
- Handled account payments and provided information regarding outstanding balances.
- Executed billing tasks and recorded information in company databases.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
- Entered and maintained billing information in company internal databases for accessibility.
- Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
- Completed and processed purchase orders and customer invoices each quarter.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Processed customer invoices, credit memos and payments within established timelines.
- Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
- Prepared detailed journal entries as part of the general ledger reconciliation process, supporting accurate financial recordkeeping across departments.
- Maintained detailed records of customer payments and billing adjustments.
- Maintained accurate records of customer payments.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Used data entry skills to accurately document and input statements.
Cashier
Rite Aid
01.2010 - 10.2012
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
No Degree - Dental Assisting
Harris School of Business
Voorhees, NJ06.2014
High School Diploma -
Delran High School
Delran, NJ06.2011
Skills
- Database Management
- Maintenance Scheduling
- Compliance Monitoring
- Property Management
- Tenant Relations
- Contract Negotiation
- Staff Management
- Business Administration
- Property Tours and Inspections
- Administrative Support
Timeline
Property Manager
Carlyle Construction And Rentals
10.2020 - Current
Receptionist
Benefit Processing, Inc
08.2019 - 10.2020
Dental Assistant
Bright Smiles Of Burlington County
08.2018 - 07.2019
Customer Service Rep
Hutchinson Plumbing Heating Cooling LLC
09.2017 - 08.2018
Executive Administrative Assistant
F&D Enterprises
06.2015 - 06.2017
Billing Clerk
FedEx Freight
10.2012 - 06.2015
Cashier
Rite Aid
01.2010 - 10.2012
No Degree - Dental Assisting
Harris School of Business
High School Diploma -
Delran High School
Similar Profiles
Martin KellyMartin Kelly
Dispatch Manager at National Construction Rentals Inc.Dispatch Manager at National Construction Rentals Inc.
Shyla DomesShyla Domes
Bobcat Parts and Service Manager at D&D Construction Equipment Sales and RentalsBobcat Parts and Service Manager at D&D Construction Equipment Sales and Rentals
William StevensonWilliam Stevenson
Laborer at Trackside Rentals & Construction LLCLaborer at Trackside Rentals & Construction LLC