Knowledgeable Solutions Specialist well-versed in current industry, market and product trends. Excellent communication, multitasking and organizational abilities. I'm as well a Student Athlete consistently devoting average of 50 hours per week to training, practices, meetings, travel and tournament competition while working towards a communication and journalism degree. I've been recognized as high achiever in sport and academics making the Dean's list. Driven competitor exemplifying team spirit and good sportsmanship.
Overview
6
6
years of professional experience
Work History
Personal Medical Assistant
DaVita
I handled incoming phone calls, meetings and appointments, filing paperwork and records, very-
hardworking, and willing to be apart of a team and work to the best of my abilities.
BDS Solutions
BDS
09.2022 - 01.2023
Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
Implemented corrective actions to fix root causes of various issues.
Implemented [Software] program to increase operational efficiency.
Recommended new products and services to customers.
Answered customer questions about billing, account issues and upgrade possibilities.
Conducted troubleshooting and diagnostic procedures on customer devices.
Increased productivity by collaborating with management to develop process improvements.
Alorica Customer Service Representative
ID.me
06.2021 - 08.2021
ID.me is seeking Member Support Representatives to provide mission-critical identity verification support
to users
Our Member Support organization is comprised of multiple units covering a breadth of technical,
video, and email-related support.
Cutco Sales Representative
Caregiver, FirstLight Home Care
07.2020 - 12.2020
A typical caregiver job description that included:
Meal preparation and cooking
Light housekeeping
Conversation and companionship
Transportation to and from doctors appointments and social events
Running errands
Helping with personal care, including bathing, dressing, and hygiene
Reminding the client to take their medication on time
Helping with feeding and other everyday tasks
Tracking your client’s condition and reporting changes to your supervisor
Providing live-in or overnight care (shift differential provided)
Assisting with dementia or Alzheimer’s care
Offering respite care to relieve family caregivers
Duties:
Reading, writing, and carrying out directions
Charting or taking notes for others to review
Providing companionship and supportive listening
Reporting changes in the health or status of the client
Taking vitals, height, and weight
Feeding clients
Maintaining patient’s health equipment
Responding to emergency situations
Transporting client to appointments
Facilitating community and recreational outings, including transport
Providing support with hobbies, studies, and social activities
Sales Associate
Cutco
06.2017 - 08.2019
I worked at Cutco, Cutco corporation is a U.S
Based company that sells knives, pre modernity through
direct sales or multi-level marketing
This job taught me leadership and communication skills
I was able
to sell my product with my excellent networking skills, and reliable and effective closing methods
I made
sure that every person I sold too was comfortable, I made sure my enthusiasm and excitement was
always there.
Trainer
Arizona elite track club
02.2017 - 08.2019
I was a track and field assistant coach, I trained kids from all levels
I organized and planned competitions
I made sure to keep parents informed and was in charge of the budget
I have a lot of experience with
customer service
I make my customers feel welcome when they come to me for help and guidance, if
there was an issue that needs to be resolved I do it in a fast and quick manner so the customer remains
happy.
Education
High school diploma or GED -
Associate's degree - Communication / Journalism
university of iowa
Skills
Sales
Athletes (6 years)
Time Management
Filing
Inventory
Microsoft Office
Microsoft Excel
Marketing
Front Desk
Customer Service
Management
Personal Assistant Experience
Sports Coaching
Direct Sales
Public Relations
Journalism
Writing Skills
Video Production
Copywriting
Alzheimer's Care
Caregiving
Dementia Care
Blogging
Customer service
Medical office experience
Windows
Medical scheduling
Medical billing
Shift management
HIPAA
Video Editing
Certifications and Licenses
CPR Certification
First Aid Certification
Groups
University of Iowa track and field team
January 2021 to Present
Hello,
My name is Myréanna Bébé and I am an athlete at the university of Iowa I am a 100mh, and Long
Jumper as well as full time student
I am known for my great balance skills Very responsible and money manageable
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer