A'avani Seales
Victorville,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Secure The Bag Financial
Victorville, CA
01.2024 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Intern Volunteer
H.O.P.E Foundation Inc.
Covina, CA
07.2023 - Current
- Enhanced community outreach by organizing and participating in local events and initiatives.
- Supported organizational goals through diligent research, data analysis, and report generation.
- Streamlined office operations by assisting with administrative tasks and maintaining organized workspaces.
- Fostered positive relationships with team members, facilitating productive communication and collaboration.
- Assisted in event planning and execution, ensuring smooth operations and participant satisfaction.
- Provided exceptional customer service to clients and stakeholders, resulting in high levels of satisfaction.
- Developed valuable skills in time management, problem-solving, and teamwork through hands-on experience.
- Aided staff members with important projects as needed, displaying adaptability and commitment to success.
- Built lasting connections with other volunteers, fostering a supportive network for ongoing professional growth.
- Influenced positive change within the community by advocating for policy reform or supporting grassroots movements.
- Analyzed problems and worked with teams to develop solutions.
- Facilitated successful completion of projects from concept to launch.
- Sorted and organized files, spreadsheets, and reports.
- Collected, arranged, and input information into database system.
Education
High School Diploma -
Victor Valley High School
Victorville, CA06.2025
Skills
- Office Administration
- Departmental support
- Clerical Support
- File Management
- Administrative Support
- Mail Sorting
- File Organization
- Mail distribution
- Inventory Control
- Minute Taking
- Calendar Management
- Information Security
- Data Entry
Certification
CPR Certified- Jan 2024
Timeline
Front Desk Receptionist
Secure The Bag Financial
01.2024 - Current
Intern Volunteer
H.O.P.E Foundation Inc.
07.2023 - Current
High School Diploma -
Victor Valley High School
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