Myria Trinidad
Aspen,CO
Summary
Driven and experienced administrative professional with 5+ years of experience providing exceptional support to high-achieving executives.
Adept at managing calendars, preparing reports and coordinating meetings and events. Demonstrates excellent customer service, problem-solving, and strong communication skills with proven record of supporting business needs with well-organized precision in high-volume rapidly changing environments.
Overview
7
7
years of professional experience
Work History
Events and Catering Sales Coordinator
W Aspen Marriott
03.2023 - Current
- Responsible for analyzing RFP's, respond to proposal requests, draft contracts and addendums, create banquet event orders (BEOs) and produce billing invoices for each event and client requests.
- Managed all aspects of event planning, from menu selection to transportation coordination and reservations, events logistics coordination to ensure smooth execution and positive guest experiences.
- Conducted post-event evaluations with clients to identify opportunities for improvement and gather valuable feedback for future events.
- Conducted site visits with prospective clients, showcasing venue offerings and providing detailed information of the hotel.
- Maintained detailed records of all inquiries, proposals, contracts and payments ensuring accurate reporting and forecasting abilities.
- Monitored industry trends and competitor offerings to ensure continued relevance and competitiveness in the market.
- Streamlined internal communication processes between sales, culinary, and operations teams for improved collaboration and overall performance.
- Produced daily, weekly and monthly reports including current, future and potential events, revenue projections and billing reports.
Group Sales Coordinator
St. Regis And W Aspen- Marriott
01.2022 - 03.2023
- Enter, retrieve, reconcile, and verify information (ex. commissions, leads, third parties, attrition and cancellation reports) in software involved in the sales process.
- Provided exceptional customer service by addressing inquiries promptly and thoroughly to enhance overall client experience.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Developed customized sales proposals tailored to client needs.
- Liaised with sales, marketing, and reservations management teams to develop solutions and accomplish shared objectives.
- Directed sales support staff in administrative tasks to help sales executives close high revenue business deals.
- Conducted site visits with prospective clients, showcasing venue and providing detailed information on resort offerings
- Optimized group sales numbers by conducting regular competitor analysis and market research-ensuring competitive edge in the current Aspen market segment.
- Forged strategic partnerships with local businesses and organizations to expand reach within the community-increasing exposure for both parties.
- Prepared sales presentations for clients showing success and credibility of products.
- Gained extensive knowledge in data entry, analysis and reporting.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Sales Coordinator
Swan And Dolphin Hotel - Encore Global
11.2016 - 03.2020
- Responsible for managing and executing small to medium level size corporate meetings and events.
- Enter, retrieve, reconcile, and verify information (commissions, leads, third parties) in software involved in the sales process.
- Initial point of contact for all Sales related inquiries.
- Responsible for sourcing and further qualifying all incoming leads.
- Submitted expenses, commissions and revenue reports to Director of Sales on a weekly basis.
- Responsible for managing the office calendar including Sales Managers, Director of Sales and Operations Team.
- Answer hotel guests questions about property facilities/services (ex. hours of operation, rates, current packages, promotions and special events).
- Met with existing customers to discuss events needs and provide optimal solutions.
- Developed and maintained general understanding of products, services, business market and competitors to enhance sales.
- Evaluated industry trends and competitor strategies to identify new opportunities for growth and expansion within the Orlando/ Central Florida market.
Education
Master of Science - Business Administration And Management
Full Sail University
Winter Park, FL11.2015
Bachelor of Arts - Film Production
Universidad Del Sagrado Corazon
San Juan, Puerto Rico06.2013
Skills
- Bilingual (English and Spanish-fluent)
- MS Proficiency (Outlook, Word, Excel, Power Point)
- Computer Literate
- Email and Phone Etiquette
- Event Planning
- Logistics Planning
- Sales Support
- Basic Accounting Knowledge
- High Organizational Skills
- Strong Administrative Skills
- Time Management Abilities
- Quick Learner
- Adaptability and Flexibility
- Interpersonal Relations
- Decision-Making
- Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Events and Catering Sales Coordinator
W Aspen Marriott
03.2023 - Current
Group Sales Coordinator
St. Regis And W Aspen- Marriott
01.2022 - 03.2023
Sales Coordinator
Swan And Dolphin Hotel - Encore Global
11.2016 - 03.2020
Master of Science - Business Administration And Management
Full Sail University
Bachelor of Arts - Film Production
Universidad Del Sagrado Corazon
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