Computer skills such as troubleshooting
Myriah Benally
Farmington,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Testing Proctor 2
San Juan College
07.2021 - Current
- Explained library rules, policies and procedures to resolve patron issues.
- Collaborated with teachers in developing test schedules that maximized student preparedness while minimizing conflicts or overlaps in scheduling.
- Monitored student classroom and outdoors activities to promote student safety.
- Demonstrated exceptional adaptability in response to unforeseen circumstances, ensuring minimal disruption to scheduled tests and maintaining an optimal testing environment for all students.
- Improved test administration efficiency by identifying opportunities for process improvement and suggesting innovative solutions to streamline operations.
- Ensured smooth test administration by coordinating with faculty, administrators, and other staff members as needed.
- Supported students with disabilities by making necessary accommodations to ensure equal access to tests and assessments.
- Fostered a positive testing atmosphere with professional demeanor, strong communication skills, and a calm approach during high-stress situations.
- Enhanced test security by implementing strict proctoring procedures and maintaining a vigilant presence during exams.
- Boosted overall efficiency within the testing center through proactive identification of potential challenges or concerns before they became critical issues.
- Promoted academic integrity among test-takers by enforcing strict policies against cheating and plagiarism.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Enabled a smooth testing process by effectively allocating proctoring staff to cover all necessary areas and responsibilities during exams.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Cashier/Customer Service Representative
Lowe's
02.2020 - 02.2021
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier/Guest Service Representative
Target
04.2019 - 10.2019
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
Booskstore Clerk
San Juan College
08.2019 - 09.2019
- Developed a loyal customer base by consistently delivering exceptional service and knowledgeable recommendations.
- Worked closely with department leads to optimize floor layout based on sale trends.
- Increased customer satisfaction by providing personalized assistance and book recommendations.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Processed payments and returns on company POS system using proper cash-handling procedures.
Education
Associate of Science - Biology
San Juan College
Farmington, NM05.2015
Skills
- Educational Support
- Staff Supervision
- Community Relations
- Student Support
- Educational Technologies Implementation
- Materials Preparation
- Test Security
- Leadership and Inspiration
- Faculty Meetings
- Exam Monitoring
- Documentation
- Setting Learning Objectives
- Reporting Requirements
- Proctoring Techniques
- Social development and integration
- Positive Learning Environment
- Independent Decision-Making
- Punctuality
- Social integration
- Administration Collaboration
- Strong Organization
- Decision-making capabilities
- Customer Service
- Data Management
- Flexible and Adaptable
- Troubleshooting
- Problem Resolution
- Microsoft Word
Software
Tech savvy
Familiar with Microsoft Office applications
Timeline
Testing Proctor 2
San Juan College
07.2021 - Current
Cashier/Customer Service Representative
Lowe's
02.2020 - 02.2021
Booskstore Clerk
San Juan College
08.2019 - 09.2019
Cashier/Guest Service Representative
Target
04.2019 - 10.2019
Associate of Science - Biology
San Juan College