Summary
Overview
Work History
Skills
Family/Friend Referrals
Employment referrals
Education
Timeline
Generic

Myriah Benjamin

Elsie,MI

Summary

I am seeking long-term employment with the possibilities for advancement and future growth.

I have 24 years of customer service experience. In my 24 years of customer service, I learned the following skills; telephone operations, data entry, computers, communication, skip tracing, levy requesting, recruitment, billing, collections, check-in, check-out, scheduling, balancing till, and use of office-related tools. I am a hard worker and people pleaser with an upbeat personality. I also love to learn new skills and am up for any challenge.

Overview

24
24
years of professional experience

Work History

Front Desk Clerk/Collections/Covid Tech

Clinton County Medical Center
09.2021 - Current
Covidnformation if the information on file has become invalid.

Nanny

Home Based
01.2017 - Current
  • Provide care for a little girl since she was eight months old, with but not limited to; feeding, cleaning, entertaining, teaching, nurturing, and transporting to and from school including various other locations.

Covid Tech

Ouch Urgent Care
09.2021 - 08.2023
  • I have cared for patients coming through the COVID testing line with compassion, understanding, and kindness
  • I worked in extreme weather, walking from car to car the majority of the day collecting medical information, answering phone calls, and administering tests; Strep, PCR, and Rapid COVID/Flu
  • Handling, scanning, and indexing of all paperwork, knowledge in working with medical software; EHR, Clockwise, and Allscripts
  • Consistent interaction with Ouch providers.

Recruiter

American Cancer Society
05.2014 - 10.2014
  • Making calls to businesses and recruiting team leaders for the Making Strides Against Breast Cancer walk
  • Listening to and giving information to individuals who are currently fighting or have family members currently battling cancer
  • Correspond with team leaders through telephone or email to encourage them to help fight the fight.

Appointment Setter / Customer service

Online Directory is now known as WebLocal Inc.
08.2013 - 01.2014
  • Customer service, communication skills, handling multiple telephone lines, answering all necessary questions, convincing the business that the analysis is of great value and entitled to the business, building trust and relationships with the businesses, displaying strict discipline to keep on pace and to meet the required hours needed to be successful, and working from home.

Levy Request, Payment taker, Customer Service Representative, and Skip Tracer

GC Services, Lansing, MI
07.2007 - 09.2013
  • Performed customer service duties such as; using multi-telephone lines, answering questions, taking payment information, sending out correspondence, data entry, requesting levy payments, and skip tracing.

Daycare Assistant

Discovery Zone Daycare, St. Johns, MI
08.2001 - 08.2004
  • Duties included; preparing lunches, taking care of children, helping with activities, changing diapers, answering the telephone, answering parents' questions, and caring for parental concerns.

Customer Service Representative, Clerk

Speedway Gas Station, St. Johns, MI
12.2000 - 07.2001
  • Perform basic clerical service and customer service duties; running the cash register, assisting customers with finding products within the store, stocking items within the store, and counting inventory.

Skills

  • Telephone operations
  • Data entry
  • Computers
  • Communication
  • Skip tracing
  • Levy requesting
  • Recruitment
  • Billing
  • Collections
  • Check-in
  • Check-out
  • Scheduling
  • Balancing till
  • Use of office-related tools
  • Medical software: EHR, Amazing Charts, Phreesia, Care Narrative, Allscripts
  • Medical Insurance provider portals
  • Handling, scanning, printing, and indexing paperwork
  • Administering COVID, Flu, Strep, RSV tests
  • Knowledge in working with medical software: EHR, Clockwise, Allscripts
  • Nurturing and caring for children
  • Customer service skills
  • Handling multiple telephone lines
  • Appointment setting
  • Convincing and building trust with businesses
  • Strict discipline and time management
  • Requesting levy payments
  • Basic clerical service
  • Cash register operation
  • Inventory counting
  • General and medical terminology knowledge

Family/Friend Referrals

  • Alex Schilling, 989-436-1996
  • Karen Magley, 989-640-6311

Employment referrals

  • Heather Dick/Laci Eberhard, 989-224-3000
  • Christie Williams/Ouch providers, 989-224-6897
  • Doug Marek, 517-775-4910
  • Jessica Dykstra, 470-733-4801

Education

  • College credits at LCC- General/Medical Terminology
  • College credits at the University of Phoenix- General/business
  • St. Johns High School Graduate- Class of 2000

Timeline

Front Desk Clerk/Collections/Covid Tech

Clinton County Medical Center
09.2021 - Current

Covid Tech

Ouch Urgent Care
09.2021 - 08.2023

Nanny

Home Based
01.2017 - Current

Recruiter

American Cancer Society
05.2014 - 10.2014

Appointment Setter / Customer service

Online Directory is now known as WebLocal Inc.
08.2013 - 01.2014

Levy Request, Payment taker, Customer Service Representative, and Skip Tracer

GC Services, Lansing, MI
07.2007 - 09.2013

Daycare Assistant

Discovery Zone Daycare, St. Johns, MI
08.2001 - 08.2004

Customer Service Representative, Clerk

Speedway Gas Station, St. Johns, MI
12.2000 - 07.2001

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Myriah Benjamin