Myriah Jones
Charlotte,NC
Summary
Resourceful employee with 6 years of public service and motivational skills. Proficient in preparing written and oral reports, as well as basic court proceedings knowledge. Experienced in obtaining information, preparing and monitoring case plans, coordinating services with providers, and preparing information and recommendations. Seeking a position to utilize skills and abilities as a phlebotomist.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front End Checkout TA
Walmart
Charlotte, NC
09.2024 - Current
- Enhanced customer experience through prompt assistance.
- Checked ages to meet alcohol and tobacco sales regulations
- Processed transactions across multiple payment methods including cash, check, credit card, gift card, and debit.
- Organized and replenished stock on shelves upon demand
- Executed discount verifications when requested by customers
- Kept checkout area clean by maintaining countertops, registers, and windowsills
- Implemented loss prevention strategies effectively
- Provided exceptional customer service by actively engaging with patrons.
- Addressed customer inquiries effectively
- Worked closely with front-end staff to assist customers.
- Instructed new hires on cash register usage
Direct Support Professional
ResCare Community Livings
04.2024 - 09.2024
- Delivered direct support to individuals with intellectual and developmental disabilities
- Handles personal hygiene, grooming, and feeding tasks efficiently
- Supported daily living activities of multiple clients
- Enhanced community engagement among participants and peers
- Enhanced community integration through supervised excursions
- Planned and implemented diverse recreational activities for participants
- Observed individual behaviors frequently
- Enhanced client decision-making abilities through self-advocacy training
- Forged strong connections with service recipients' families
- Oversaw daily medication distribution
- Delivered medications following established guidelines.
- Escorted clients to scheduled appointments
- Communicated client condition updates to administrators
Food Service Waiter
College Square Retirement Center
08.2023 - 04.2024
- Greeted guests and provided menus.
- Helped seat customers
- Delivering top-tier customer service through anticipation of patron needs.
- Efficiently communicated orders to kitchen staff
- Delivered meals and drinks promptly adhering to set protocols
- Monitored guest satisfaction diligently during meals
- Cleared tables and removed dishes systematically
- Ensured constant availability of water, coffee, tea, and soft drinks during meals
- Tidied dining areas throughout all shifts, ensuring spotless tables and counters
- Followed safety protocols for hot food handling
- Coordinated take-out orders for delivery services
- Stocked napkins, straws, and condiments
- Ensured adherence to food safety protocols by frequently washing hands between tasks
- Teamed with colleagues to maintain efficient operations during peak periods
Front Desk Clerk
Home 2 Suites of Conway by Hilton
Conway, Arkansas
07.2023 - 01.2024
- Directed proper allocation of sorted incoming mail
- Handled customer complaints efficiently.
- Facilitated different payment forms including credit cards and cash on guest accounts
- Kept lobby consistently stocked with essential supplies
- Confirmed identity of guests as a security measure ahead of providing room access
- Ensured efficient file organization for management accessibility
- Scheduled wake-up calls for guests who requested them.
- Generated guest account invoices
- Conducted end-of-day cash drawer balancing.
- Reviewed shift reports daily to monitor occupancy and earnings
- Welcomed customers as they arrived at front desk
- Redirected incoming calls to relevant departments
Non-Paid Intern
Division of Community Correction (Drug Court Probation and Parole)
Conway, Arkansas
08.2023 - 12.2023
- Analyzed parole and probation guidelines to set visit schedules.
- Monitored and assisted parolees/probationers during office visits
- Maintained comprehensive records of interactions with parolees and probationers
- Facilitated administration of board-ordered and random drug tests for parolees and probationers
- Monitored warrant serving activities
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Contributed ideas during brainstorming sessions to generate creative solutions.
Assistant Teacher
Childcare Network
Conway, Arkansas
02.2023 - 06.2023
- Collaborated or assisted the lead teacher in daily classroom facilitation for the ratio of 16:2 and 8:1 toddlers for the 2-year-old classroom
- Followed health and safety protocols including administering first aid if needed
- Planned age-appropriate activities to enhance cognitive and motor skills
Cashier
Budget Meats/ Buy-4-Less
Nassau, Bahamas
06.2020 - 01.2023
- Handles cash, credit card transactions, and other payment methods accurately
- Restocked the shelves behind the drug counter and maintained inventory
- Reconciled cash drawer before and after each shift and reporting any discrepancies to the appropriate personnel
Receptionist
HIV Center
Nassau, Bahamas
06.2019 - 07.2019
- Communicated effectively and directed calls to appropriate personnel
- Performed daily administrative tasks to maintain organization within the office
- Assisted staff with daily tasks to maximize efficiency
Education
Nationally Registered and Certified Phlebotomy Technician -
Phlebotomy Training Specialist
Little Rock, Arkansas04.2024
Bachelor of Science - Criminology and Psychology
University of Central Arkansas
Conway, Arkansas12.2023
High School Diploma -
Aquinas College High School
Nassau, Bahamas06.2019
Skills
- Appointment Scheduling
- Transportation
- Client documentation
- Medication Administration
- First-aid and CPR
- Credit and cash payments
- Room assignments
- Oral and written communications
- ID Verification
- Cash Handling
- Customer Service
- Cleaning and sanitizing
- Table Setting
- Quality Control
- Food presentation
- Food station setup
Languages
English
Professional
Certification
- Certified Phlebotomy Technician - 04/06/2024
References
References available upon request.
Timeline
Front End Checkout TA
Walmart
09.2024 - Current
Direct Support Professional
ResCare Community Livings
04.2024 - 09.2024
Food Service Waiter
College Square Retirement Center
08.2023 - 04.2024
Non-Paid Intern
Division of Community Correction (Drug Court Probation and Parole)
08.2023 - 12.2023
Front Desk Clerk
Home 2 Suites of Conway by Hilton
07.2023 - 01.2024
Assistant Teacher
Childcare Network
02.2023 - 06.2023
Cashier
Budget Meats/ Buy-4-Less
06.2020 - 01.2023
Receptionist
HIV Center
06.2019 - 07.2019
Nationally Registered and Certified Phlebotomy Technician -
Phlebotomy Training Specialist
Bachelor of Science - Criminology and Psychology
University of Central Arkansas
High School Diploma -
Aquinas College High School
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