Summary
Overview
Work History
Education
Skills
Websites
Military Spouse Preference
Skills Certifications
Volunteer Experience
References
References
Timeline
Generic

Myriam Alvarez

Calw,Germany

Summary

Highly organized and detail-oriented Executive Secretary with over 15 years of specialized experience in private industry with a proven track record of efficiently managing executive calendars and implementing office policies. Skilled in preparing professional correspondence, coordinating office services, and ensuring accurate documentation and transcribing meeting minutes. Adept at streamlining administrative processes, improving office efficiency, and delivering exceptional support to executives. Ability to work independently or in a team environment. My multifaceted experience makes me the ideal candidate for any job. I am confident I will be the best prospect for bringing leadership skills, vision, and proven history to contribute to the continued success and growth of any organization. I am confident that my passion for excellence and ability to operate equivalent to a GS 11, GS12, GS13 and GS14 to drive results makes me the right leader to navigate the challenges and opportunities that rest ahead. Fully fluent in Spanish language. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience

Work History

ADMINISTRATIVE ASSISTANT CHILD DEVELOPMENT CENTER

10.2011 - 03.2012
  • Prepared a variety of correspondence, memorandums, briefings, and reports required for day-to-day operation
  • Greeted children, youth, parents, and other visitors in a courteous manner, providing a welcoming and secure environment
  • Utilized an automated electronic system to compute and record individual transactions for customers
  • Responsible for the change fund, daily sales receipt, and accountable charge sales
  • Make and review daily deposits and transport these to servicing bank
  • Answered telephones, ascertain nature of call and direct caller to appropriate staff
  • Responsible for keeping supply records and stock levels to ensure an efficient operation
  • Created and maintained filing systems, statistical data, and suspense system
  • Initiate Civilian Personnel actions and help track of background clearance checks
  • Met with subject-matter experts to ensure specialized topics were appropriately addressed
  • Performed as a liaison between the VP of Operations and a wide array of internal and external contacts including senior management, outside industry contacts, managers, and other internal departments
  • Handled variety of clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff
  • Monitored, screened, and responded to incoming communications or memos on behalf of the VP of Operations, prioritizing and delegating tasks effectively, resulting in improved responsiveness and timely resolution of issues
  • Reviewed correspondence for grammar, accuracy, and managed schedules
  • Answered and routing phone calls
  • Prepared reports or records.

EXECUTIVE SECRETARY TO THE VICE-PRESIDENT AND VPA MEDICAL CARD SYSTEM, INC.

07.2005 - 05.2010
  • Provided superior administrative support to both the Vice President and the Vice President Assistant
  • Supervised and evaluated the Receptionist – Interview, hire and trained receptionist
  • Provided general supervision and guidance
  • Made sure outstanding customer relations were established and maintained
  • Coordinated weekly meetings
  • Provided insight and options to establish organization structures that are efficient and cost effective
  • Responsible for ordering and maintaining a perpetual inventory of office and kitchen supplies while staying on budget
  • Compiled, prepared, and submitted memorandums, agendas, forms, policies, procedures, and information required by Senior Management
  • Managed Executive’s office calendars, scheduling meetings, conference calls and travel arrangements
  • Reviewed outgoing correspondence for format, grammar, accuracy conformance office policy, completeness, and coherence
  • Received calls, greeted visitors, and directed inquiries in a prompt manner
  • Answered telephone calls and direct the caller to the appropriate personnel, department, or voicemail to ensure all calls are addressed
  • Welcomed visitors, determine the nature of business, and notify visitors to appropriate personnel to ensure great customer service
  • Composed, modified, and proofread correspondence, reports or presentations from rough drafts, general instructions or based on special knowledge of area and company
  • Scheduled and coordinated meetings, appointments, and travel arrangements
  • Prepared minutes, office memorandums, facsimiles, and letters
  • Created, maintained, and revised general and confidential files and records.

SECRETARY TO THE PRESIDENT & CEO UNIVERSAL INSURANCE COMPANY

04.2004 - 06.2005
  • Provided outstanding administrative support to the President & CEO
  • Provided superior administrative support to both the Vice President and the Vice President Assistant
  • Supervised and evaluated the Receptionist – Interview, hire and trained receptionist
  • Provided general supervision and guidance
  • Made sure outstanding customer relations were established and maintained
  • Coordinated weekly meetings
  • Provided insight and options to establish organization structures that are efficient and cost effective
  • Responsible for ordering and maintaining a perpetual inventory of office and kitchen supplies while staying on budget
  • Compiled, prepared, and submitted memorandums, agendas, forms, policies, procedures, and information required by Senior Management
  • Managed Executive’s office calendars, scheduling meetings, conference calls and travel arrangements
  • Reviewed outgoing correspondence for format, grammar, accuracy conformance office policy, completeness, and coherence
  • Received calls, greeted visitors, and directed inquiries in a prompt manner
  • Answered telephone calls and direct the caller to the appropriate personnel, department, or voicemail to ensure all calls are addressed
  • Welcomed visitors, determine the nature of business, and notify visitors to appropriate personnel to ensure great customer service
  • Composed, modified, and proofread correspondence, reports or presentations from rough drafts, general instructions or based on special knowledge of area and company
  • Scheduled and coordinated meetings, appointments, and travel arrangements
  • Prepared minutes, office memorandums, facsimiles, and letters
  • Created, maintained, and revised general and confidential files and records.

Education

Bachelor’s degree - Business Administration, Office Administration and Information Processing

Metropolitan University of Puerto Rico
San Juan, PR
01.2005

Skills

  • Workflow Optimization
  • Letter Preparation
  • Invoice Processing
  • Scheduling
  • Calendar Management
  • Appointment Scheduling
  • Proposal Writing
  • Presentation Design
  • Minute Taking
  • Document Control
  • Database Management
  • Filing
  • Research
  • Data Entry
  • Spreadsheet Management
  • Report Writing
  • Clerical Support
  • Meeting Planning
  • Bookkeeping
  • Office Administration
  • Documentation and Recordkeeping
  • Internet Research
  • Document Management
  • Event Coordination
  • Resourceful
  • Data Organization
  • Verbal Communication
  • Travel Arrangements
  • Microsoft Word
  • Confidential Document Control
  • Policy and Procedure Modification
  • Spreadsheet Development
  • Presentation Preparation
  • Project Planning
  • Records Management
  • Proofreading
  • Business Writing
  • Travel Planning
  • Data Collection
  • Business Correspondence
  • File Organization
  • Data Management
  • Transcription and Dictation
  • Attendance Record Management

Websites

Military Spouse Preference

True

Skills Certifications

  • Customer Service
  • Microsoft Office Products
  • Databases
  • Executive Administrator
  • Develop and Implement Office Policies and Procedures
  • Travel Planning
  • Strong Problem-Solving Skills
  • Strong Communication Skills
  • Excellent Organizational and Time Management Skills
  • Written Communication
  • Writing for Today’s Office Certificate
  • HIPAA Security Standard Policies and Procedures
  • Annual Web Training Fraud & Security Training Course
  • Business Writing Course
  • HIPAA Privacy Standard Policies and Procedures Course

Volunteer Experience

  • PATCH ELEMENTARY SCHOOL, 08/01/2023, Present, Patch Barracks, Teacher’s Aide (10 years old), Volunteer, Volunteer as a teacher’s aid under direct supervision of a teacher. Performed clerical duties., Distributed books for reading activities., Assume responsibility for conducting small group activities as assigned by teachers.
  • ROBINSON BARRACKS ELEMENTARY SCHOOL, 06/01/2017, 2019, Robinson Barracks, Teacher’s Aide (5-8 years old), Volunteer, Volunteer as an Assistant teacher helping and supervising 30 children, ages 5 to 8 years old. Helped classroom teachers supervise children, prepare educational materials, and maintain order and cleanliness in the classroom. Interact with children by reading stories, teaching, and playing games and songs, and working with children in small groups activities designed by teachers.

References

FURNISHED UPON REQUEST

References

References available upon request.

Timeline

ADMINISTRATIVE ASSISTANT CHILD DEVELOPMENT CENTER

10.2011 - 03.2012

EXECUTIVE SECRETARY TO THE VICE-PRESIDENT AND VPA MEDICAL CARD SYSTEM, INC.

07.2005 - 05.2010

SECRETARY TO THE PRESIDENT & CEO UNIVERSAL INSURANCE COMPANY

04.2004 - 06.2005

Bachelor’s degree - Business Administration, Office Administration and Information Processing

Metropolitan University of Puerto Rico
Myriam Alvarez