Myriam Arvizu
Vancouver,WA
Summary
Seasoned retail management professional with demonstrated history of success in boosting team productivity and operational efficiency. Manage and encourage staff to achieve continuous improvements and maximize customer service standards. Proven leader with analytical approach to tackling day-to-day and complex challenges.
Overview
1
1
year of professional experience
Work History
Front End Supervisor
Ross Dress For Less
11.2022 - 09.2023
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Education
High School Diploma -
Evergreen High School
Vancouver, WA06.2022
Skills
- Customer Service
- Problem-solving skills
- Cash Register Operation
- Workflow Management
- Opening and closing procedures
- Complaint resolution
Languages
Spanish
Native or Bilingual
Timeline
Front End Supervisor
Ross Dress For Less
11.2022 - 09.2023
High School Diploma -
Evergreen High School