Myriam Bakonga
Kent,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
French Interpreter
Prisma
Seattle, WA
01.2024 - Current
- Provided simultaneous and consecutive interpretation services for meetings, conferences, and other events between French and English speakers.
- work as an in person, Video and VOP interpretation
- works for Uscis, medical , social and legal setting
- Interpreted speeches, presentations, interviews, press releases, and other materials with accuracy and speed.
- Maintained a high level of cultural sensitivity when interpreting conversations.
- Collaborated with multilingual teams in order to ensure quality translations across multiple languages.
- Attended regular training sessions in order to stay up-to-date on new developments in the field of interpretation.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Sat in on meetings to provide members with oral translations of conversations and information.
Lingala and French Interpreter
Adams interpreting services LLC
Bellevue, WA
01.2024 - Current
- Provided simultaneous and consecutive interpretation services for meetings, conferences, and other events between French and English or Lingala and French speakers.
- interpret for conference, Classes and group meeting.
- always on time to all my assignment in a professional manner.
- Interpreted speeches, presentations, interviews, press releases, and other materials with accuracy and speed.
- Adhered to ethical codes protecting information confidentiality.
- Adjusted translations to students' cognitive level and collaborated with other educational team members as necessary.
Community Service Leader(Parent Champion)
CRB& king county
Seattle, WA
12.2023 - Current
- Organized and coordinated volunteer activities to meet program objectives.
- Work with immigrant parents in helping them understand the American education system, medical services.
- working with the King county and CRB PACT's program.
- Provided guidance, counseling and support to community members in need of assistance.
- Developed partnerships with local organizations to increase awareness of services offered.
- Collaborated with other staff members to ensure successful outcomes of all projects.
- Compiled data regarding community service activities for statistical reporting purposes.
- Created educational materials designed to promote civic responsibility among youth.
- Communicated regularly with participants, volunteers, donors and other stakeholders.
- Coordinated logistical aspects of special events such as transportation, food services.
- Advised individuals seeking information about available resources within their communities.
- Developed strategies for increasing public awareness about existing programs and services.
Language Interpreter
Certified Languages International Inc.
Portland, OR
08.2023 - Current
- My job consist of Translating conversations between English and foreign language speakers in a medical, Legal and social settings
- I most of the time find myself explaining concepts and terminology to non-native speakers in an understandable manner.
- I constantly work on myself to improving the quality and efficiency of my interpretation services.
- I follow proper conduct, by following the company rule and regulation. such as proper introduction and closing statement.
- Most of the time,I have to make that there is no conflict interpretation of words or concepts.
- I do my best to maintain all client information confidentiality as directed by hipaa
- In The beginning of every conversation Interpreted verbal instructions accurately in both languages.
- I Facilitated communication between individuals who spoke different languages. Mostly English-Lingala and English - French
- Compiled technical, legal or medical terminology and information used during a phone calls .
Entrepreneur
Modesty way
Seattle, WA
05.2022 - Current
- As an Entrepreneur of a mall business, I found myself Developing business plans and strategies for new product launches.
- I constantly analyzed industry trends to identify potential opportunities for growth.
- I always identified and secured strategic partnerships with vendors and suppliers.
- I most of the time negotiated contracts with customers, vendors, and partners.
- I established pricing structures for products and services.
- I identified operational weaknesses and developed improvement plans to correct problems.
- I created effective business plans to focus strategic decisions on long-term objectives.
Voluntary Worker
various entities
Seattle, WA
08.2018 - Current
- During the time I was no actively employed and I was having my children, I most of the time find myself volunteering in diverse activity such as , cooking, Cleaning, Setting up meetings, counseling,Decorating event, interpreting for free for new comers to america, refugees, student and..
- during that time, I will collaborate with other team members to ensure successful completion of tasks.
- I will participated in outreach programs to promote awareness of the organization's mission and values.
- I will assisted with facilities maintenance, basic cleaning and trash removal.
- I will set up tables and chairs and unloaded equipment for various volunteer events.
- I will encouraged people to be active in community through organizational events and projects.
- II will offered support and assistance to community members.
Food Preparer
Gate Gourmet
SeaTac, WA
05.2016 - 07.2018
- In this company my job varied from day to day. One day I will find myself prepping sandwishes and some days chopping vegetable and other day garnishing platter or meal ready for the airline. here are a some of my duties:
- Cut, chopped, and prepared meats, vegetables, fruits, and other ingredients for use in menu items.
- Assisted in the preparation of food items according to recipes and menus.
- Determined amounts and sizes of food portions to be served or packaged.
- Garnished plates with cooked foods such as pastas and salads before serving customers.
- Ensured that all kitchen staff followed safety guidelines while preparing meals.
- Labeled containers with dates indicating when items were stored in walk-in coolers or freezers.
- Maintained sanitation standards during food preparation and storage processes.
- Measured ingredients required for specific food items being prepared.
- Monitored stock levels of all food supplies on hand throughout shift.
- Operated a variety of kitchen equipment including mixers, blenders, grinders, slicers .
- Prepared cold dishes such as salads and sandwiches using prescribed recipes.
- Stored cooked foods in designated containers at appropriate temperatures.
- Trained new employees on proper methods of preparing various menu items.
- Verified that prepared dishes met quality expectations set by management.
- Packed ready-to-sell products in proper containers and stock displays, prepared and served ready-to-eat food and assisted customers with cake and deli orders.
- Worked in fast-paced, ever-changing environment.
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
- Produced meals according to airline specifications by cutting, chopping, wrapping and assembling food and set up food carts for airlines with required food items.
Customer Service Representative
Rennaissance group
Seattle, WA
06.2015 - 05.2016
- Rennaissance group was a company working as an marketing company for CenturyLink. as a customer service representative, my job was:
- Advertise centurylink new internet promotion and enrolling new customers using the company procedure.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Strengthened customer retention by offering discount options.
Cashier
Ruth pharma
Kinshasa, Kinshasa
05.2013 - 12.2013
- Greeted customers and answered any questions they had about the medication and how to take them.
- making note about the products that was running out or notifying my boss about a new product that i will be seeing increase in demande
- Operated cash register efficiently and accurately, processed payments.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Remained aware of surroundings and secured cash to minimize loss potential.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Lingery
Self Employed Web
Kinshasa, Kinshasa
10.2010 - 03.2012
- During my senior high shool year, Started to sale lingerie to my schoolmate in the boarding school in Congo. Basically what I was doing was:
- Talk to schoolmates and provided assistance with selecting merchandise.
- I will present my goods in a very strategic manner so it will intice my schoolmates to buy it.
- I maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- I maintained a neat and tidy sales floor environment at all times.
Education
Associate of Science -
Green River Community College
WashingtonSkills
- Client Support
- Records Management
- french and lingala Fluency
- Documentation and Recordkeeping
- great communication skill
- social, friendly and easy to connet with people
- can shine in most difficult situation
- can work in high pace environment
- Attention to Detail
Certification
- Washington states interpreter certificate in Lingala
- Washington states interpreter certificate in French
- hipaa Certificate
- immigration court Ceritificate
- Abuse and Waste Certificate
Languages
Lingala
Native/ Bilingual
French
Native/ Bilingual
Timeline
French Interpreter
Prisma
01.2024 - Current
Lingala and French Interpreter
Adams interpreting services LLC
01.2024 - Current
Community Service Leader(Parent Champion)
CRB& king county
12.2023 - Current
Language Interpreter
Certified Languages International Inc.
08.2023 - Current
Entrepreneur
Modesty way
05.2022 - Current
Voluntary Worker
various entities
08.2018 - Current
Food Preparer
Gate Gourmet
05.2016 - 07.2018
Customer Service Representative
Rennaissance group
06.2015 - 05.2016
Cashier
Ruth pharma
05.2013 - 12.2013
Lingery
Self Employed Web
10.2010 - 03.2012
Associate of Science -
Green River Community College
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