MYRIAM C. FREDERICK
Upper Marlboro
Summary
As kinship care professional, adept at providing comprehensive support and guidance to families navigating complex kinship care systems. Recognized for impactful contributions in connecting families to essential services and resources. Known for excellent teamwork and adaptability, consistently delivering tailored solutions to meet evolving needs of families. Expertise in case management and community outreach, with commitment to client-centered service.
Overview
18
18
years of professional experience
Work History
Kinship Navigator Program Manager
State of Maryland – Department of Social Services
05.2024 - Current
- Provides project support for kinship practices across the state. This position involves attending meetings with community partners and private service providers to discuss kinship legislation, regulations, and policy. This role provides technical help to the LDSS.
- Provides project support for resource homes around the state. Participate in meetings with LDSS, community partners, and legal partners to solve problems, advocate for change, and address resource parent needs in Maryland.
- Provides technical assistance, training, consultation, guidance, and support to LDSS staff, Core Service Agencies (CSA), Juvenile Services (DJS), Maryland State Department of Education (MSDE), University of Maryland School of Social Work, families, and federal partners. Assists with funding allocation, outcome monitoring, resource gap development, and policy development and implementation. This is accomplished through site visits, phone calls, emails, virtual meetings, and training sessions.
In-Home Services Caseworker
State of Maryland – Department of Social Services
04.2023 - Current
- Performs other related duties. Assists customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems;
- Interviews customers to obtain information needed to determine eligibility for social services;
- Assesses case situations to make recommendations to supervisor regarding individualized plans of service;
- Provides limited counseling and crisis intervention services to customers regarding personal, economic and social problems;
- Establishes and maintains personal contact with other social services agencies and community resources to facilitate the referral of individual customers;
- Checks public records, such as birth records, for data and to verify information such as income, kinship and residence;
- Prepares and manages case records and reports concerning information secured and services rendered;
- Testifies in legal proceedings regarding family service cases;
- Develops and implements a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services;
- May testify in court as an expert witness; May provide on-call coverage;
- May participate in the investigation of suspected child or adult abuse or neglect;
- May make recommendations to place children in foster and adoptive homes;
- May participate in the initial investigation of fatalities that result from suspected abuse or neglect;
Case Manager
Bethany Christian Services
10.2021 - 04.2023
- Complete trauma-focused initial intake assessment within 24 hours of arrival and ensure youth feel safe and are well orientated to the agency and foster home;
- Ensure that all assigned youth receive mandatory services while in care to include but not limited to mental health, medical, recreational, educational, and other supportive services in accordance with the time expectations of the program;
- Maintain accurate, and current information on foster children in care, while ensuring ORR and Bethany’s internal documentation practices and reporting requirements are met;
- Effectively lead the treatment team in conjunction with the youth’s therapist;
- Actively participate in weekly staff meetings with the treatment team and stakeholders;
- Attend, facilitate, and assist with providing on-going education and support services to foster parents;
- Attend weekly meetings with supervisor to consult on cases, to review case plan and direction and to evaluate client participation and progress;
- Assist the licensing team in ensuring foster families are well trained and equipped to support the UC’s in their home;
- Schedule meetings with foster parents and foster children in the foster home on at least a monthly basis and address any concerns in service delivery;
- Translate both written and verbal communication for program clientele and staff, if bi-lingual;
- Maintain effective communication with community agencies or individuals involved in service provision;
- Attend internal and external training and apply newly gained knowledge in providing services;
- Transport clients on an as needed basis;
- Keep abreast of community resources and refer families for support, as needed;
- Stay abreast of all agency, federal, and state regulatory requirements related to social services;
- Complete other duties as assigned.
Permanency Worker Family Services Specialist II
State of New Jersey- Department of Children and Families
07.2019 - 10.2021
- Providing professional social work, direct support counseling, guidance, and case management involving high risk child abuse and neglect cases
- Providing solutions to problematic situations which includes counseling services to clients with social, emotional, psychological, or behavioral problems, including gathering and analyzing information, determining needs, and planning and/or carrying out treatment plans.
Family Services Specialist II
State Central Registry
11.2007 - 07.2019
- Receives incoming calls, faxes or emails involving alleged child/adult abuse and/or neglect, elicits essential information from caller and determines the immediacy and validity and type of response needed.
- Provides input and recommendations to DCP&P Specialist necessary to complete the Initial Assessments Decision on those intakes received.
- Elicits essential information from the caller including the problem, allegation and complaint, names of involved parties and addresses
- Prepares clean and accurate written summaries of the information received in the reports via telephone conversations, faxes emails or web.
- Searches department and statewide database (NJSPIRIT) and compile all necessary information on the alleged victim, family members, all involvement of DCF and other required information.
- Collateral contacts including but not limited to schools, law enforcement officers, physicians and other state agencies and other social service agencies within and outside of New Jersey.
- Trained new employees while supervising them on calls received and assisting in written statements
- Assisted on liaison issues involving departmental conflicts.
MSW Internship
State of New Jersey-Department of Children and Families-Office of Early Childhood Services- Early Childhood Comprehensive Services Program – ECCS / MSW Internship
09.2018 - 05.2019
- Coordinate the expansion of infant/child developmental and social emotional screening in early care and education, pediatric primary care and community based-family support settings statewide.
- Simplify connections for pediatric/health care providers with available community services for the families of infants and young children in their care.
- Assist families with linkages to medical homes, home visiting, early intervention, early childhood education, family support services and other community programs.
- Identify system partners (providers and parents), communication, training and support needs
- Align ECCS/Help Me Grow early childhood priorities with the priorities of the NJ Council for Young Children.
- Attended and received a certificate for Protective Factors Training
MSW Internship
State of New Jersey-Department of Children and Families-Office of Early Childhood Services- Home Visitation Program
09.2017 - 05.2018
- Collaborate with appropriate community agencies and state partners to ensure success of the program.
- Coordinates staff recruitment, training, and supervising of program staff.
- In conjunction with supervisor, provided required information to comply with funding reports and research in a timely manner.
- Ensured sites maintained equitable caseloads for home visitors
- Maintains patient confidentiality and documents case records for all program participants.
- Attends required meetings, trainings and participates in committees as requested.
- Performs related work as requested.
Education
Master of Social Work -
Edinboro University
Edinboro, Pennsylvania08.2019
Master of Public Administration - undefined
Capella University
Minneapolis, Minnesota01.2017
Bachelor of Arts - Psychology
Ramapo College
Mahwah, New Jersey08.2006
Skills
- Family assessment
- Family engagement
- Child welfare
- Resource identification
- Mediation techniques
- Data collection and analysis
- Trauma-informed care
- Teamwork
- Teamwork and collaboration
- Customer service
Timeline
Kinship Navigator Program Manager
State of Maryland – Department of Social Services
05.2024 - Current
In-Home Services Caseworker
State of Maryland – Department of Social Services
04.2023 - Current
Case Manager
Bethany Christian Services
10.2021 - 04.2023
Permanency Worker Family Services Specialist II
State of New Jersey- Department of Children and Families
07.2019 - 10.2021
MSW Internship
State of New Jersey-Department of Children and Families-Office of Early Childhood Services- Early Childhood Comprehensive Services Program – ECCS / MSW Internship
09.2018 - 05.2019
MSW Internship
State of New Jersey-Department of Children and Families-Office of Early Childhood Services- Home Visitation Program
09.2017 - 05.2018
Family Services Specialist II
State Central Registry
11.2007 - 07.2019
Master of Public Administration - undefined
Capella University
Bachelor of Arts - Psychology
Ramapo College
Master of Social Work -
Edinboro University
Experience
- Program Development: Design, implement, and evaluate new social programs (e.g., family support, caregiver assistance).
- Operations: manage budgets, and handle day-to-day operations.
- Client Services: May provide direct support, case management, or crisis intervention, and coordinate care transitions.
- Partnerships: Build relationships with other agencies, community groups, and stakeholders.
- Reporting: Collect and analyze data, preparing reports on program outcomes.