Myriam Dao
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing & Communications Consultant (Project)
Kennett Area Community Service
Kennett Square
08.2025 - 12.2025
- Developed strategic marketing materials and communication assets to enhance organizational outreach and community engagement.
- Created comprehensive communications toolkit to reinforce brand consistency and facilitate future promotional initiatives.
- Applied organizational communication principles in a real-world nonprofit setting to address client needs and improve external messaging.
- Collaborated with student consulting team to enhance outreach for Kennett Area Community Service, a nonprofit delivering essential services to local communities.
- Worked cross-functionally with peers and nonprofit stakeholders to deliver professional, client-centered solutions.
Directed Study: Communication and Media Event Planning
West Chester University of Pennsylvania
West Chester
06.2025 - 08.2025
- Solo project in collaboration with faculty advisor to design, plan, and execute a welcome event for new Communication Studies (COM) and Media and Culture (MDC) students.
- Developed event timelines, coordinated logistics, and designed presentation materials to ensure successful event execution.
- Designed outreach materials, including flyers, announcements, and social media content, to effectively communicate event details to target audience.
- Updated and maintained student resource site, enhancing accessibility of new MDC content for users.
- Strengthened skills in project management, digital communication, and content design.
Front of House Team Member
Chick-fil-A
Springfield
06.2022 - 06.2024
- Delivered exceptional service by effectively interacting with customers, addressing questions, and resolving issues, which enhanced the overall customer experience and satisfaction.
- Represented Chick-fil-A brand with professionalism and enthusiasm, fostering a positive and welcoming environment aligned with company values.
- Collaborated with team members to deliver efficient service and meet operational goals.
Education
Bachelor of Arts - Communication Studies, Digital Marketing
West Chester University of Pennsylvania
West Chester, PA05-2026
Fordham College at Lincoln Center
New York, NY05-2024
Skills
- Social media management
- Market research
- Event planning
- Analytical thinking
- Strategic communication
- Graphic design basics
Certification
- HubSpot Social Media Marketing Certification, HubSpot Academy, 05/25
- Digital Media Marketing Certification, Student, 08/25
Volunteer And Leadership
- WCUPA's gold-level chapter of Her Campus, West Chester, PA, Marketing Team Member, 09/24 - 05/26: Contributes to marketing strategies and plans for Her Campus, the #1 Online Magazine For College students., Assists in content creation, campaigns, and promotions to engage the campus community and increase visibility.
- Public Relations Student Society of America (PRSSA), West Chester, PA, Member, 09/24 - 05/26: Active in PRSSA meetings and events focusing on public relations practices and building professional development skills., Network with industry professionals and engage in workshops to build upon public relations skills.
Timeline
Marketing & Communications Consultant (Project)
Kennett Area Community Service
08.2025 - 12.2025
Directed Study: Communication and Media Event Planning
West Chester University of Pennsylvania
06.2025 - 08.2025
Front of House Team Member
Chick-fil-A
06.2022 - 06.2024
Bachelor of Arts - Communication Studies, Digital Marketing
West Chester University of Pennsylvania
Fordham College at Lincoln Center