Myriam Dorce
Williston,ND
Summary
Dynamic professional with a proven track record in leasing, sales, and customer service excellence, notably at Agency At Heritage Property. Leveraged goal-oriented mindset and exceptional communication skills to enhance tenant satisfaction and streamline operations. Achieved significant improvements in client retention and operational efficiency, demonstrating a strong ability to meet and exceed employer expectations.
Overview
19
19
years of professional experience
Work History
Leasing Agent
Agency At Heritage Property Temporary Agency Hire
07.2024 - Current
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Owner/Manager/Entrepreneur
VladTransport/Mimi's Zumba/Hirequest Agency
02.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Homemaker/Entrepreneur
VlaD&MIMI International Food
07.2018 - 09.2020
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined business plan, mission statement, and vision.
Font Desk Receptionist/Patient Care Coordinator/
Gwinnett Hospital/ Dr. Dourron OBGYN
02.2006 - 08.2013
- Resolved customer problems and complaints.
- Skillfully navigated multiple software programs simultaneously while completing data entry tasks, improving time management abilities.
- Contributed to team efforts by completing additional projects as needed, ensuring seamless office functionality.
- Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.
Education
Associate of Applied Science - Medicine
University Of Tampico Tamaulipas, Mexico
Tampico, Mexico 08-2004
Associate of Science - Anatomy & Physiology, Chemistry, Medical School
Broward College
Fort Lauderdale, FL09-2000
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Move-in coordination
- Issue escalation
- Client needs assessment
- Rent collection
- Team building
- Record keeping
- Local market conditions
- Landlord relations
- Customer service
- Customer service expertise
- Lease renewals
- Clear communication
- Maintenance requests
Languages
Spanish
Limited Working
French
Native or Bilingual
Timeline
Leasing Agent
Agency At Heritage Property Temporary Agency Hire
07.2024 - Current
Homemaker/Entrepreneur
VlaD&MIMI International Food
07.2018 - 09.2020
Owner/Manager/Entrepreneur
VladTransport/Mimi's Zumba/Hirequest Agency
02.2018 - Current
Font Desk Receptionist/Patient Care Coordinator/
Gwinnett Hospital/ Dr. Dourron OBGYN
02.2006 - 08.2013
Associate of Applied Science - Medicine
University Of Tampico Tamaulipas, Mexico
Associate of Science - Anatomy & Physiology, Chemistry, Medical School
Broward College
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