Myriam Germane
Provo
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help achieve company goals. Willingness to take on added responsibilities to meet team goals. Ecstatic to provide more and cultivate a spirit of optimism in the workplace,
Overview
5
5
years of professional experience
Work History
Full Time Missionary
The Church Of Jesus Christ Of Latter-day Saints
2022.10 - 2024.05
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Prepared and delivered mission-related presentations to church and community groups.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Established trust within the community through regular engagement and consistent support.
- Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
- Strengthened community relations by organizing and participating in outreach programs.
- Trained 3 new missionaries on effectively sharing word of Gospel in the Puerto Rican community.
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Implemented strategies for successful mission outreach to grow membership.
- Led mission teams in prayer and spiritual formation.
- Connected individuals with appropriate resources, serving as a liaison between local communities and external organizations or agencies.
- Constructed and repaired essential infrastructures such as homes, schools, and churches to improve the quality of life for those in need.
- Attended meetings with religious leaders.
- Supported religious leaders in performing various duties.
Pizza Delivery Driver
Domino's Pizza
2022.06 - 2022.09
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
- Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
- Contributed to positive online reviews by delivering exemplary service, leading to increased customer loyalty and repeat business.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
Business Associate
Rather Awesome
2021.06 - 2022.09
- Engaged with customers to build business relationships.
- Developed and executed strategic marketing campaigns, resulting in increased brand awareness and customer acquisition.
- Evaluated competitive landscape regularly to inform strategic planning decisions, leading to sustained business growth in dynamic markets.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Enhanced brand awareness by creating engaging and shareable social media content.
- Managed content across multiple platforms for widest audience reach.
- Increased audience engagement through the development of tailored content for each platform.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Conducted hashtag research to improve post visibility on various platforms, driving organic follower growth.
- Sold $7,000-$10,000 worth of merchandise at trade and gift shows, conventions, and events such as Comic Con.
Printing Assistant
Alexander's Print Advantage
2021.06 - 2021.09
- Developed proficiency in operating various printing equipment, enabling versatility within the team when needed for different projects.
- Collaborated with design team to ensure proper alignment and layout of text and images for optimal results.
- Maintained detailed records of completed projects, including specifications, quantities produced, and any relevant notes or observations.
- Continually updated knowledge of industry trends, tools, and technologies in order to stay current and competitive in a rapidly evolving field.
- Enhanced customer satisfaction by providing accurate, on-time delivery of printed materials for various clients.
- Consistently met or exceeded production targets through careful planning, organization, and execution of assigned tasks.
- Assisted in maintaining a clean, organized workspace to promote safety and efficiency within the printing department.
- Supported colleagues in meeting tight deadlines through diligence in completing assigned tasks promptly and accurately.
- Streamlined workflow by effectively communicating with colleagues regarding task prioritization and project updates.
- Assisted in reducing machine downtime by performing regular maintenance checks and reporting issues promptly.
- Reduced turnaround times for print jobs by optimizing job planning processes according to client requirements.
- Loaded and positioned unprinted materials.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Reviewed completed orders for quality and accuracy.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Promptly removed completed loads from press.
- Proofed all job orders, securing client approval prior to production.
Ice Cream Server
Coldstone Creamy
2019.05 - 2021.05
- Made ice cream dreams come true.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Kept tidy and organized area to comply with cleanliness standards.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
- Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
- Trained new hires on company procedures and best practices, ensuring seamless integration into the team.
- Established a rapport with regular customers, fostering a sense of community and loyalty to the establishment.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
- Notified supervisor and peers of low product inventory and customer complaints.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Bachelor of Science -
Utah Valley University
Orem, UT05.2027
Skills
- Educational leadership
- Discipleship training
- Creativity and Innovation
- Cultural Adaptability
- Sorting and Organizing
- Interpersonal Skills
- Teamwork and Collaboration
- Public Speaking
- Friendly, Positive Attitude
- Customer Service
- Flexible and Adaptable
- Dependable and Responsible
Plays saxophone exquisitely and enjoys the grind at the gym.
Has been playing the saxophone for 8 years and has a passion for spreading joy through music. Also has a deep love for self improvement at the gym and assisting others in their goals for physical and mental wellbeing.
Timeline
Full Time Missionary
The Church Of Jesus Christ Of Latter-day Saints
2022.10 - 2024.05
Pizza Delivery Driver
Domino's Pizza
2022.06 - 2022.09
Business Associate
Rather Awesome
2021.06 - 2022.09
Printing Assistant
Alexander's Print Advantage
2021.06 - 2021.09
Ice Cream Server
Coldstone Creamy
2019.05 - 2021.05
Bachelor of Science -
Utah Valley University
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