Myriam Marquez
Monterrey,Mexico
Summary
Supply chain and fulfillment leader with broad regional experience across the Americas and global markets, driving service levels through daily management and proactive escalation control. Delivers measurable results through order automation, capacity planning, and process improvement, including 97%–98% OTD and a 15-day reduction in sales order and PO placement lead times.
Overview
2
2
Languages
23
23
years of professional experience
Work History
Customer Order & Fulfillment Leader Americas
GE Vernova
06.2022 - Current
- Manage Americas Fleet 1 fulfillment operations, consistently achieving 97% YTD OTD through rigorous daily management and proactive risk mitigation.
- Spearhead VSM projects to optimize order-to-remittance cycle, achieving 30-day reduction in Sales Order and PO placement lead times.
- Managed S1 and S2 order placement sub stream, enhancing operational efficiency.
- Led root cause analysis for S1 and S2 to improve process reliability.
- Managed capacity planning activities to ensure optimal resource allocation for projects.
- Sales Order Automation (Project Owner).
- Automatic Purchase Order placement (Coordinator).
- CMU OTR Kaizen (Team Leader).
- Daily Management implementation Americas Fleet 1 (Team Leader).
- Collaborated to update tableau reports reflecting Value Stream Activities like Aging, S2 Lead Time, Order Scope.
- Partner with Finance to validate regional demand forecasts, improving pull in opportunities visibility and risk mitigation.
Order Fulfillment Specialist / Strategic Transaction Manager
GE Steam Power
10.2019 - 06.2022
- Orchestrated end-to-end parts fulfillment for US locations, achieving 98% on-time delivery and reducing quote-to-order cycles to 14 days.
- Managed complex delivery escalations and cross-border shortage scenarios, coordinating Engineering, Materials, and Sourcing teams for effective resolution.
- Designed and deployed custom Fiori and Tableau tools to automate pricing and quoting, improving accuracy and processing time.
Supply Chain / New Projects Coordinator
Norma Group Americas (Automotive)
01.2013 - 06.2019
- Directed strategic transfer of production lines between Tijuana and Monterrey facilities, ensuring zero service disruption.
- Improved customer scorecards for Tier-1 automotive accounts (GM, Paccar, John Deere) through optimization of EDI/ASN integrations.
- Acted as key user for AX Dynamics implementation (Master Planning/Purchasing), facilitating system integration to enhance inventory accuracy.
Supply Chain Team Leader / Planner / Coordinator
Lexmark International
06.2009 - 08.2012
- Led forecast vs. capacity analysis for North America and Latin America, enhancing inventory alignment during SAP/ATP module implementation.
- Managed backorder reduction and obsolescence, providing updates to North American leadership boards to inform strategic decisions.
Materials Planner / Purchasing Assistant
A.O. Smith / IGMEX
01.2004 - 12.2006
- Coordinated raw material procurement and daily production scheduling, aligning supplier forecasts with manufacturing targets.
Education
Business Administration -
Instituto Tecnologico De Ciudad Juarez
Ciudad Juarez, Chihuahua. Mexico06-2002
Skills
- OTD excellence
- Capacity planning
- Global fulfillment
- Lean/Kaizen & Value Stream Mapping
- Cross-functional Stakeholder Management
- Inventory management
- ERP/MRP implementation
- ERP/MRP systems
- Supply Chain Tools: EDI/ASN Integration, S&OP Planning Platforms, MRP/Capacity Planning
- EDI/ASN Integration & Process Automation
- Data & Analytics: Tableau, SAP Fiori, Smartsheet, MIRO, Visual Board, Advanced Excel
- Tableau, Fiori, SAP/ATP, Advanced Excel
- Lean methodologies
- APICS CPIM, Lean Six Sigma Green Belt, Project Management Specialist Level 3 by Frankfurt School of Finance and Management
- ITR/ ITO/ OTR/ Purchasing/ Supply Chain
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Customer Order & Fulfillment Leader Americas
GE Vernova
06.2022 - Current
Order Fulfillment Specialist / Strategic Transaction Manager
GE Steam Power
10.2019 - 06.2022
Supply Chain / New Projects Coordinator
Norma Group Americas (Automotive)
01.2013 - 06.2019
Supply Chain Team Leader / Planner / Coordinator
Lexmark International
06.2009 - 08.2012
Materials Planner / Purchasing Assistant
A.O. Smith / IGMEX
01.2004 - 12.2006
Business Administration -
Instituto Tecnologico De Ciudad Juarez