Myriam Moore
Chanute,KS
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
29
29
years of professional experience
Work History
Assistant Store Manager
PetSmart Charities
Houston, TX
11.2022 - 11.2023
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Answered customer questions and addressed problems and complaints in person and via phone.
District Manager
Premier Haircare
Houston, TX
11.2020 - 11.2022
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Coached, developed and motivated team to achieve revenue goals.
Manager
Regis Corp. Supercuts
Houston, Austin, TX
09.2009 - 10.2021
- Tracked inventory of products and supplies necessary for salon operations.
- Hired, trained, evaluated, supervised and disciplined salon staff members.
- Resolved customer complaints in a timely manner to maintain high levels of satisfaction.
- Understood operations of each service area, helped during busy times and stayed current with work processes.
Photo Center Manager
Sam's Club
Round Rock, TX
05.2000 - 05.2007
- Assisted customers with selecting appropriate products based on their needs and budget.
- Coordinated with other departments to resolve customer issues in a timely manner.
- Generated reports detailing operational statistics such as sales data or employee productivity metrics.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Lead Bookkeeper
HEB Grocery Store
Austin, TX
09.1994 - 04.2000
- Identified areas of improvement within existing accounting processes and procedures.
- Performed daily accounting functions such as journal entries, account reconciliations, and variance analysis.
- Maintained accurate records of all transactions within the company's accounting system.
- Developed and implemented internal controls for cash management.
- Prepared financial reports.
Education
Associate of Arts - Cosmetology
Jenissa Beauty Academy
Austin, TX03-2009
GED -
Austin Comunity College
Austin, TX04-1994
Skills
- Customer service
- Time management
- Supervision and training
- Conflict resolution
- Fraud prevention
- Empathy and patience
- Retail merchandising
- Punctual and reliable
- Cash handling expertise
Languages
French
Native/ Bilingual
Timeline
Assistant Store Manager
PetSmart Charities
11.2022 - 11.2023
District Manager
Premier Haircare
11.2020 - 11.2022
Manager
Regis Corp. Supercuts
09.2009 - 10.2021
Photo Center Manager
Sam's Club
05.2000 - 05.2007
Lead Bookkeeper
HEB Grocery Store
09.1994 - 04.2000
Associate of Arts - Cosmetology
Jenissa Beauty Academy
GED -
Austin Comunity College
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