Experienced with team leadership, creating operational efficiency, and fostering a culture of accountability and excellence with a bright smile and infectious positive attitude. Strong focus on unity, integrity, and being one's best self; encourages others in uplifting and joyous ways. Goes not just the extra mile, but above and beyond the second mile to make workloads easier for others. Is known for being a delight, hype woman, personal cheerleader, and a boss's favorite employee.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Spanish Teacher
Provo Missionary Training Center
Provo, UT
08.2025 - Current
Developed and implemented engaging lesson plans tailored to diverse learning styles.
Facilitated classroom discussions that encouraged critical thinking and collaboration among students.
Assessed student performance and provided constructive feedback to enhance academic growth.
Collaborated with fellow educators to refine curriculum materials and teaching strategies.
Implemented interactive activities to improve language acquisition and foster student participation in class discussions.
Evaluated student performance using various assessment tools, providing constructive feedback, and working closely with struggling learners to improve outcomes.
Spoke to students in a non-native language to challenge students and introduce them to non-native speaking environments.
Customer Service
Solex LLC
Orem, UT
07.2024 - 06.2025
Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty.
Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue.
Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
Maximized client retention through exceptional customer service and timely followups.
Achieved individual sales goals and customer service goals.
Increased repeat business through exceptional customer service and relationship building.
Collaborated with team members to ensure seamless customer service experiences.
Full Time Missionary
The Church of Jesus Christ of Latter-day Saints
San Juan, PR
10.2022 - 05.2024
As a missionary for the Church of Jesus Christ, the goal was and is to bring others to Jesus Christ. On this mission, many people progressed in this objective and truly felt converted to Christ and joined His church.
Held various positions in the mission, such as a Family History Head Advisor - aided hundreds of people in building their family trees, or genealogy up to 9 generations, or all the way back to Adam and Eve in some cases; trained other missionaries and assisted them in their success at helping others with this project.
Made a leader in the mission and created videos to teach the missionaries specifically how to teach certain aspects of our message with more clarity so that our friends could better understand. These videos helped the missionaries improve in their teaching efforts.
Participated in cleaning hundreds of pounds of garbage from beaches caused by Hurricane Fiona and project.
Put in charge of getting to know the recent converts (people who had recently joined the Church) and find similarities in stories to analyze what specifically had guided them in their learning and conversion process, so then the rest of the missionaries could be taught what they had been doing well and what we could improve on and how. A lot of success was seen in analyzing our every effort to become better missionaries that our friends deserved to have, and we saw many people join the Church and become truly converted to Jesus Christ.
Pizza Delivery Driver
Domino's
Provo, UT
06.2022 - 09.2022
As a delivery driver
Would package pizzas and zoom out to deliver them on a timely basis and with energy and a smile.
Regular customers quickly began to recognize and would reward with generous tips for never-failing energy: most fruit was seen here, tips over wage.
Gained respect and trust quickly at the company and was entrusted with large orders from businesses and companies to deliver, not just for a positive attitude and contagious happiness, but for physical strength in handling the task with ease.
Customers would leave interactions happier than they were before with shining smiles on their faces.
Business Associate
Rather Awesome
Provo, UT
06.2021 - 09.2022
As business associate, there was a variety of different responsibilities.
Taking orders from our online website, packaging and shipping them (always on time, to the customer’s satisfaction!)
Make TikTok videos to promote our merchandise.
A favorite part that felt most compatible with skills was assisting customers at Comic Con conventions, gift/trade shows, farmers markets, etc.
Interacted with customers showing kindness and energy, quickly connecting with them
Would always manage to sell several thousands of dollars worth of merchandise ranging from clothing to jewelry, adding up to about $8,000-$10,000.
During this time working there, the company grew in public awareness, gaining supporters on our Instagram and TikTok pages, as well as manufactured some of our own clothing to get designed in China and sent here, which would also get sold quickly at Comic Con.
Warehouse Worker
Alexander's Print Advantage
Lindon, UT
06.2021 - 09.2021
Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging.
Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels.
Collaborated with team members to optimize workflow efficiency and meet daily production goals.
Assembled product components using hand tools or machinery as required by job instructions.
Closely followed all safety protocols when handling heavy machinery or working at heights.
Leveraged knowledge of different material types (e.g., fragile items) to ensure appropriate handling techniques were used.
Maintained compliance with company policies regarding security measures for high-value merchandise.
Maintained knowledge of safety regulations and best practices for handling hazardous materials.
Ice Cream Specialist
Coldstone Creamery
Provo, UT
07.2015 - 05.2019
Made ice cream dreams come true!
Trained new staff on ice cream preparation and customer service techniques.
Developed innovative flavor combinations to enhance menu offerings.
Ensured compliance with food safety regulations and cleanliness standards.
Managed inventory levels, reducing waste through efficient stock rotation.
Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
Operated cash register, taking payments and issuing customer receipts.