Myrisila Vazquez
Camden,New Jersey
Summary
Dynamic and resourceful professional with a strong background in customer service. Committed to delivering outstanding experiences and building lasting relationships. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Detail-oriented individual, self motivated, reliable. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Scoutreach Aide
Scouting America Garden State Council
11.2024 - Current
- Assisted in organizing and executing outdoor scouting events, ensuring participant engagement and safety.
- Supported program leaders in curriculum development for various age groups, enhancing educational experiences.
- Discussed upcoming camping trips and events with parents.
- Conducted open house events to increase scout registrations.
- Guided parents through the process of filling out Scouting applications.
- Facilitated communication between scouts and leadership teams, fostering teamwork and collaboration.
- Implemented feedback mechanisms to gather participant insights, improving future event planning processes.
- Developed promotional materials for community outreach initiatives, increasing awareness of scouting programs.
- Observed and monitored children's activities.
- Provided empathetic companionship and emotional encouragement.
- Facilitated recreational activities tailored to Scout interests, promoting social engagement and mental stimulation.
- Supported children's development by encouraging teamwork and understanding of others.
Retail Sales Representative
Metro by T-mobile
11.2023 - 04.2024
- Assisted customers in product selection, providing tailored recommendations based on needs.
- Maintained store inventory, ensuring accurate stock levels and timely replenishment.
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to create a welcoming shopping environment.
- Resolved customer inquiries and complaints, enhancing overall satisfaction.
- Implemented promotional displays to optimize product visibility and drive sales.
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased sales by offering advice on purchases and promoting additional products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
- Utilized persuasive communication skills to encourage undecided customers toward making confident purchases.
- Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.
- Recommended merchandise to customers based on needs and preferences.
- Demonstrated adaptability by quickly mastering new products, promotions, and retail systems as they were introduced.
- Participated in regular inventory audits to maintain accurate stock levels and prevent merchandising discrepancies.
- Resolved customer complaints with professionalism and empathy, ensuring timely resolutions that upheld brand reputation.
- Handled complex transactions, including returns and exchanges, with efficiency and accuracy to maintain customer satisfaction.
- Managed cash register transactions accurately, keeping track of sales records and maintaining financial integrity.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
Sales Associate
Walmart
10.2006 - 08.2023
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Maintained store cleanliness and organization, promoting a welcoming environment.
- Operated cash registers efficiently, processing transactions accurately and swiftly.
- Stocked shelves and managed inventory levels to maintain product availability.
- Collaborated with team members to execute promotional displays effectively.
- Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
- Participated in training sessions to enhance product knowledge and service skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Performed cash, card, and check transactions to complete customer purchases.
Supervisor
Walmart
03.2015 - 05.2018
- Supervised daily operations, ensuring compliance with safety protocols and quality standards.
- Streamlined workflow processes, resulting in improved productivity and reduced downtime.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Collected, arranged, and input information into database system.
Education
High School Diploma -
Camden High School
Camden, NJ06.2006
Skills
- Time management
- Patient
- Attention to detail
- Reliability and punctuality
- Problem-solving
- Relationship building
- Critical thinking
- Clear communication
- Collaborative teamwork
- Active listening
- Task prioritization
- Record keeping
- Curriculum support
- Honest problem-solving skills
- Dedicated team player
- Resourceful
- Positive attitude
- Valid Driver's license
- Customer service
- Strong problem solver
- Prioritizing work
- Documentation and reporting
- Verbal communication
- Professional and mature
- Organizing and categorizing
- Email correspondence
- Excel spreadsheets
- Data entry
- Meeting planning
- Spreadsheet creation
Languages
Spanish
Native or Bilingual
Timeline
Scoutreach Aide
Scouting America Garden State Council
11.2024 - Current
Retail Sales Representative
Metro by T-mobile
11.2023 - 04.2024
Supervisor
Walmart
03.2015 - 05.2018
Sales Associate
Walmart
10.2006 - 08.2023
High School Diploma -
Camden High School