Myrkiyah Degraffenried
Graham,North Carolina
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction
Overview
12
12
years of professional experience
Work History
Delivery Driver
Amazon
2024.02 - Current
- Received daily delivery instructions and route assignments from dispatch
- Ensured accurate completion of all paperwork associated with deliveries
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip
Assistant Manager
Circle K
2023.11 - 2024.03
- Assisted in the development of operational strategies to ensure efficient and productive operations
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives
- Conducted regular performance reviews for employees to identify areas of improvement
Security Officer
Allied Universal
2023.07 - 2024.01
- Checked for safety hazards and took corrective action when necessary
- Monitored surveillance cameras and responded to suspicious activity
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
CEO
KiyahsSnowballz
2012.07 - 2022.09
- Achieved company growth by implementing strategic plans and streamlining operations.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
Education
High School Diploma -
Southeast Guilford High School
Greensboro08.2019
Skills
- Teamwork And Collaboration
- Shipping And Packaging
- Exceptional Written & Verbal Communication Skills
- Time Management
Timeline
Delivery Driver
Amazon
2024.02 - Current
Assistant Manager
Circle K
2023.11 - 2024.03
Security Officer
Allied Universal
2023.07 - 2024.01
CEO
KiyahsSnowballz
2012.07 - 2022.09
High School Diploma -
Southeast Guilford High School