MYRLANDE "MELANIE" EMILE
Nursing Management
Kennesaw,GA
Summary
Dedicated healthcare professional with extensive clinical, managerial, and leadership experience, as well as customer service expertise. Bringing more than 16 years of multifaceted approach and context-specific knowledge in the management of complex patients with kidney disease. Looking to improve quality outcomes through the delivery of the best possible care and services by joining a team of professionals with shared commitment to quality health care.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
6
6
Certifications
Work History
Manager of Clinical Education
RENDEVOR DIALYSIS
02.2023 - 03.2024
- Oversees creation and delivery of course materials, instructional aids, training materials, and policies pertaining to new procedures.
- Responsible for management of various projects and providing strategic direction and implementation monitoring to guarantee that educational and training programs are created in close collaboration with the organization and that they achieve deadlines and goals.
- Project management of new home hemodialysis (HHD) program within skilled nursing facility (SNF).
- Develops monthly clinical education for patients receiving dialysis within correctional facilities.
- Develops monthly clinical education and other educational resources for use of staff in providing safe, efficient, quality health care services.
- Responsible for coordination and management of new hire orientation and training.
- Responsible for management of all employee health labs; ensures all staff's occupational health files are in compliance with all regulatory requirements.
- Develops and maintains clinical policies and procedures that improves efficacy of patient care and hemodialysis processes with the organization.
- Supports organization-wide patient safety and infection control program.
- Supports organizational strategy to guarantee personnel growth, competency, and orientation.
- Participates in all regions quality meetings to educate on measures to reduce infection, hospitalizations, patient and staff incidences, as well as improve quality outcomes and promote safety.
Kidney Care Educator
CVS HEALTH
07.2021 - 12.2022
- Provides customer service to all external and internal customers including patients/family, staff, physicians, and long-term care staff.
- Provides continuous education to patients regarding their renal disease, vascular access, dialysis therapy, and other health-related conditions.
- Delegates tasks to dialysis technicians to provide safe and effective delivery of dialysis therapy as prescribed.
- Provides, supervises, and monitors hemodialysis care according to policy and procedure.
- Performs pre and post-treatment assessments, documents interventions and response to interventions performed.
- Collaborates and communicates with other members of the hemodialysis healthcare team to interpret, adjust, and coordinate care provided to the patient.
- Ensures all relevant data including physician orders, lab results, medication administration, admission/discharge data, treatment parameters, and patient condition are all documented appropriately, according to policy and entered into electronic medical record.
- Maintains overall shift operation in safe, efficient, and effective manner.
- Administers medication as prescribed and completes appropriate documentation.
Home Hemodialysis Nurse III
DAVITA INC.
06.2017 - 08.2021
- Provides education on ESRD modalities, heavy focus on home modalities.
- Evaluates ESRD patients to determine if they are candidates for home dialysis care (Home Hemodialysis, Extended dialysis, Short Daily HD, Self-Care HD).
- Works closely with nephrologists and IDT home care team in evaluating patients for home programs ongoing care and successful outcomes.
- Performs initial patient assessment, reviews dialysis orders, determines general physical and mental condition of the patient, monitors compliance with dietary and medication regimen, and coordinates patient ongoing needs.
- Educates patients on how to assume primary responsibility for their own health maintenance including orienting patients to the home dialysis program, training patients in the home setting to perform safe and adequate home dialysis care and prevent hospitalizations.
- Communicates regularly with physicians during training, providing resources pertaining to home dialysis, appropriate orientation, and training to patients.
- Evaluates patients including labs, blood pressure, weight, adequacy, vascular access, medication reconciliation, and provides ongoing patient education.
- Makes periodic visits to the home to assess the patient's adaptation to home treatment, monitor and order supplies as needed for the home dialysis patient.
- Administers quality patient care in a considerate, respectful, professional manner.
- Evaluates home environment to meet patient-specific needs.
- Takes and/or responds to on-call as necessary, provides emergency care as needed.
- Participates in development and implementation of patients' plan of care and monthly progress note in coordination with nephrologists and IDT team members.
- Ensures timely transition of care intervention post-hospitalization related to medication reconciliation and coordination of patient care if needed.
- Kidney Smart (Patient Education) Program Captain or manager.
- Strong resource and support for team members.
- Works independently and as a team player, while directing workflow of other staff.
Sub-Acute Hemodialysis Charge Nurse
CONCERTO RENAL SERVICES
09.2020 - 04.2021
- Provides customer service to all external and internal customers including patients/family, staff, physicians, and long-term care staff.
- Provides continuous education to patients regarding their renal disease, vascular access, dialysis therapy, and other health-related conditions.
- Delegates tasks to dialysis technicians to provide safe and effective delivery of dialysis therapy as prescribed.
- Provides, supervises, and monitors hemodialysis care according to policy and procedure.
- Performs pre and post-treatment assessments, documents interventions and response to interventions performed.
- Collaborates and communicates with other members of the hemodialysis healthcare team to interpret, adjust, and coordinate care provided to the patient.
- Ensures all relevant data including physician orders, lab results, medication administration, admission/discharge data, treatment parameters, and patient condition are all documented appropriately, according to policy and entered into electronic medical record.
- Maintains overall shift operation in a safe, efficient, and effective manner.
- Administers medication as prescribed and completes appropriate documentation.
Acute Dialysis Charge Nurse
ATLANTA SOUTH NEPHROLOGY
03.2014 - 12.2019
- Provides safe and effective patient care to brain and spinal cord injuries in compliance with company and contracted hospital standards, policies, and procedures, as well as regulations set forth by company, state, and federal agencies.
- Assesses patients' responses to treatment therapy, making appropriate adjustments and modifications to treatment plan after obtaining physician orders.
- Collaborates and communicates problems or concerns to physicians, patient hospital primary nurse, and others as necessary.
- Responsible for implementation, administration, monitoring, and documentation of patients' response to prescribed intradialytic transfusions.
- Operates company and/or contracted hospital equipment appropriately and safely.
Renal Case Manager
UNITED HEALTHCARE
11.2016 - 05.2017
- Provides telephonic clinical and educational services to the renal, chronic kidney disease, and dialysis population.
- Conducts assessments to identify individual needs and develops a specific care management plan to address objectives and goals as identified during assessment.
- Assesses members' current health status and identifies gaps or barriers in treatment plans.
- Provides detailed education to members and their families on disease processes and encourages members to assist with self-management and make healthy lifestyle changes.
- Provides pre-admission and post-discharge counseling.
- Reviews and updates members' medication list for potential side effects, interactions, and allergies.
- Coordinates with other members of the multidisciplinary care team to adequately manage patient needs.
- Coordinates and implements internal and external resources and referrals to meet identified needs.
- Interacts with Medical Directors and Physician Advisors on development of care management treatment plans.
- Coordinates care for members and services as needed (home health, DME, PT, OT, etc.)
- Monitors and evaluates success of care plans and modify as necessary.
Clinical Manager/Facility Administrator
US RENAL CARE
10.2011 - 12.2016
- Responsible for leading and coaching 12-25 personnel reports.
- Provided outstanding customer service to all external and internal customers.
- Developed and maintained effective relationships through effective and timely communication.
- Ensured all company policies and procedures are communicated to and implemented by facility staffs.
- Responsible for the oversight of performances on all licensed personnel, direct patient care staff, reporting indirect patient care personnel as assigned, and when necessary, technical staff.
- Provided employee education and guidance and feedback related to performances.
- Participated in Governing Body Meeting as necessary.
- Responsible for monthly review of profit and loss statements, budget development, allocation with Director of Operations.
Facility Administrator
DAVITA INC.
02.2007 - 04.2011
- Prticipated in budget formulation and review concerning personnel and scheduling needs with patient load.
- Held monthly QAPI meetings with the facility Medical Director to review facility clinical outcomes, water culture results, staffing, and any other facility issues.
- Created, implemented, administered policies, procedures, and resources to ensure safe and appropriate treatment for patients.
- Managed all teammate employment areas such as hiring, promoting, job performance evaluations, professional development, teammate satisfaction surveys, and disciplinary actions with appropriate approval from the Regional Operations Director and/or People Services Director/Manager.
- Assisted with the creation and implementation of any corrective action needed as a result of internal or external quality assurance or as required by Medicare, OSHA, or other governing agencies.
- Participated in the development and periodic revision of policies and procedures with the Regional Operations Director/Medical Director to assure consistent, efficient, and safe operation of the facility.
Clinical Nurse Manager
DAVITA INC.
02.2007 - 04.2011
- Planned, organized, directed, and managed nursing care of patients in the facility.
- Assisted Facility Administrator in facility management.
- Oversaw daily activity of teammates and facility.
- Directed and supervised the nursing care of patients.
- Collaborated with Facility Administrator in personnel actions such as hiring, performance appraisals, promotions, and transfers.
- Participated in and/or ensured completion of patient assessments, care planning, and documentation of care.
- Assisted Facility Administrator in completing all regulatory reports and data required from CMS/Medicare and other DaVita, state, and/or federal organizations.
- Ensured implementation and compliance with DaVita Healthcare policies and procedures and all safety regulatory requirements.
- Ensured clinic is prepared at all times to handle emergency care of patients including proper training of teammates, equipment readiness, and procedures in place.
- Participated in and/or ensured mandatory in-services are held, coordinated and supported training and mentoring programs for teammates.
- Know, understand, and communicate DaVita Healthcare Policies, Procedures and Guidelines, OSHA, HCFA, AAMI, CMS, HIPAA, and all other federal, state, and local regulations applicable to the treatment of the ESRD patient.
Hemodialysis Charge Nurse
DAVITA INC.
02.2007 - 04.2011
- Supervised team of seven professionals to include RNs, LPNs, and PCTs.
- Directed patient care including vital signs monitoring, initiation and termination of treatment, transcription of physician orders.
- Provided patient and family teaching regarding diet and medication regimen.
- Provided oversight of more than 900 treatments per month
- Led Quality Management Meetings with Medical Director and participated in long- and short-term care plans development.
- Reviewed treatment records to ensure accuracy of charges.
Director of Nursing/RN Supervisor
SOUTHERN TRADITIONS
08.2006 - 01.2007
- Supervised and monitored care given by other nursing professionals assessed the competence and performance of all nursing staff.
- Organized and monitored human and material resources necessary for meeting the needs of the nursing unit.
- Provided patient and staff education as necessary. Maintained knowledge of necessary documents requirements.
- Performed ongoing quality assessment and improvement. Maintained confidentiality regarding all resident rights and personal information.
RN Case Manager
EMBRACING HOSPICE
03.2006 - 08.2006
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Reviewed case referrals and patient information related to cases, including facility/home visits to determine hospice and/or home care needs.
- Reviewed and evaluate each case through various of means to include but not limited to home visits, conferences, record review, and services provided by clinicians.
- Reviewed patients' medical diagnosis, prognosis, medications, procedures, and clinical course.
- Participated in monthly interdisciplinary team (IDT) meetings with medical director, social worker, and dietitian in development of patient-specific care plans.
- Performed ongoing assessment of patient’s overall health and psychosocial needs.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Provided education and counseling to patients, families, and care givers as necessary.
- Provided hands-on nursing care such as medication administration, wound care, vitals assessment, and end-of-life care.
- Performed phone triage for medical problems and provided education/counseling as needed.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
Education
MSN - Nurse Informatics
South University
Online Program 03.2018 - Current
BSN - Nursing Degree of Applied Science
South University
Online Program 08.2018 - 05.2020
Associate of Applied Science - Nursing Degree of Applied Science
Cochise College
Douglas, AZ 05.2004 - 05.2004
Skills
Excellent organization skills
Employee health and staff development
Great problem solving and coaching abilities
Home dialysis program management
Proficient in Microsoft Office products (Word, Outlook, Excel, PowerPoint, Teams, and Spreadsheet) and many other EMR systems
Kidney Smart and dialysis modality educator heavy focus on Home Modalities
NxStage (Home Hemodialysis) educator and trainer
Interprofessional Collaboration
Process Improvement
Patient education and counseling
Quality Management
Certification
Registered Professional Nurse, State of Georgia, 02/2006 – Current.
Accomplishments
- Successfully opened a new facility which created new business and growth.
- Managed team of 12-25 professionals.
- Managed all employment activities such as hiring, performance evaluations, staff relations, successful coaching, and disciplinary actions.
- Participated in all required Federal and State reporting and on-site surveys.
- Participated in business and budget developments.
- Member of the Policies and Procedures Committee.
References
Professional and personal references available upon request.
Timeline
Manager of Clinical Education
RENDEVOR DIALYSIS
02.2023 - 03.2024
Kidney Care Educator
CVS HEALTH
07.2021 - 12.2022
Sub-Acute Hemodialysis Charge Nurse
CONCERTO RENAL SERVICES
09.2020 - 04.2021
BSN - Nursing Degree of Applied Science
South University
08.2018 - 05.2020
MSN - Nurse Informatics
South University
03.2018 - Current
Home Hemodialysis Nurse III
DAVITA INC.
06.2017 - 08.2021
Renal Case Manager
UNITED HEALTHCARE
11.2016 - 05.2017
Acute Dialysis Charge Nurse
ATLANTA SOUTH NEPHROLOGY
03.2014 - 12.2019
Clinical Manager/Facility Administrator
US RENAL CARE
10.2011 - 12.2016
Facility Administrator
DAVITA INC.
02.2007 - 04.2011
Clinical Nurse Manager
DAVITA INC.
02.2007 - 04.2011
Hemodialysis Charge Nurse
DAVITA INC.
02.2007 - 04.2011
Director of Nursing/RN Supervisor
SOUTHERN TRADITIONS
08.2006 - 01.2007
RN Case Manager
EMBRACING HOSPICE
03.2006 - 08.2006
Associate of Applied Science - Nursing Degree of Applied Science
Cochise College
05.2004 - 05.2004