Myrna Cisneros
Sunland Park,NM
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
25
25
years of professional experience
Work History
Manager
Bed Bath And Beyond
09.2016 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 20 employees, delegated tasks and held each employee accountable for completing assignments.
- Opened and closed POS system and monitored shift changes to uphold successful operations strategies and maximize business success.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
- Scanned all incoming merchandise to identify damaged or inconsistent products.
- Signed off on and completed paperwork for incoming shipments.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Unlicensed Assistive Personnel
Outreach Health Services
10.2013 - 09.2015
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Transported clients for medical and personal outings.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Assisted patients with handling daily chores and errands by transporting to appointments, and cleaning personal spaces.
Unlicensed Assistive Personnel/Care Provider
VNA Health Group
09.2003 - 09.2013
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Planned and cooked nutritious meals to meet specific dietary needs.
- Organized medication and provided reminders according to schedule.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Cashier/Customer Service Representative
Target
03.1998 - 07.2003
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
Austin High School
El Paso, TX05.1993
Skills
- Financial Management
- Staff Development
- Performance Management
- Operations Management
- Customer Relationship Management (CRM)
- Complex Problem-Solving
- Project Management
- Bilingual (fluent in English and Spanish)
Timeline
Manager
Bed Bath And Beyond
09.2016 - 07.2023
Unlicensed Assistive Personnel
Outreach Health Services
10.2013 - 09.2015
Unlicensed Assistive Personnel/Care Provider
VNA Health Group
09.2003 - 09.2013
Cashier/Customer Service Representative
Target
03.1998 - 07.2003
High School Diploma -
Austin High School
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