Myrna Collazo
Hartford
Summary
Compassionate PCA with extensive experience at Gt Independence, skilled in personal hygiene assistance and emotional support. Enhanced patient well-being through tailored care plans and effective communication, ensuring high satisfaction levels. Proven ability to manage daily living activities and provide quality care, fostering independence and comfort for clients.
Overview
13
13
years of professional experience
Work History
PCA
Gt Independence
05.2024 - Current
- Assisted clients with daily living activities to enhance overall well-being.
- Monitored client health conditions and reported changes to healthcare professionals.
- Implemented personalized care plans based on individual client needs and preferences.
- Maintained accurate documentation of client progress and care activities.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Improved patient comfort by providing compassionate and attentive care.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Maintained clean and safe environment to promote patient safety and comfort.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Transported patients between rooms and appointments or testing locations.
PCA
Allied Community Services
06.2017 - 05.2024
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted clients with daily living activities to enhance overall well-being.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Assistant Secretary
Loyalty Tax & Multi Tax Services
01.2013 - 05.2017
- Organized client documentation and maintained filing systems for efficient access and retrieval.
- Assisted in preparing tax returns, ensuring compliance with regulations and accuracy of information.
- Coordinated communication between clients and tax professionals to streamline service delivery.
- Managed appointment scheduling to optimize workflow and improve client satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Boosted office morale by initiating team-building activities that fostered more collaborative work environment.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma - Bilingual
Adult Education
Hartford CT06.2002
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Meal preparation
- Daily living assistance
- Basic life support
Languages
English & Spanish
Native or Bilingual
Timeline
PCA
Gt Independence
05.2024 - Current
PCA
Allied Community Services
06.2017 - 05.2024
Assistant Secretary
Loyalty Tax & Multi Tax Services
01.2013 - 05.2017
High School Diploma - Bilingual
Adult Education