Organized Office Manager with demonstrated expertise in financial and operational leadership. Multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in optimizing productivity and quality of service.
Overview
16
16
years of professional experience
Work History
Business Office Manager
Golden Triangle Surgicenter, A Physician-owned Facility
08.2021 - 07.2023
Updated reports, managed accounts, and generated reports for facility.
Oversaw office inventory activities by ordering and stocking.
Resolved financial discrepancies and patient billing issues with timely attention.
Maximized cash flow through optimal billing and collection processes.
Responsible for on-site Human Resource contact, Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Clinical Logs, Facility Education Coordinator, Regulatory Compliance Liaison, month end reporting, as well as other duties as assigned.
Admininstrative Assistant
Loma Linda University Medical Center Murrieta
09.2018 - 08.2021
Greeted guests in C-Suite with friendliness and professionalism.
Assisted Top Executive Leadership Team with daily administrative support.
Responsible for all C-Suite phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Maintained all office supplies, coordinated all meetings, ensured hospital wide conference rooms were reserved and maintained to hospital standards.
Responsible for ensuring all hospital service agreements were processed and paid in a timely manner.
Benefits Specialist
Sharp Healthcare
09.2007 - 09.2018
Provided consultation, education, and guidance to employees regarding system wide benefit programs.
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Observed strict procedures to maintain data and plan participant confidentiality.
Served as a technical resource for on-going benefits data and Lawson web benefits enrollment.
Participated in and supported the on-going administration and compliance of all health and welfare benefit plans.
Specific duties included: reconciling all premium benefit billing for all health and welfare benefit plans (medical, dental, life, LTD, PAI).
Education
Bachelor of Science - Human Resources Management
University of Troy
Troy
Bachelor of Science - Human Resources Management
University of Phoenix
Tempe, AZ
GED -
Georgetown High School
Georgetown, TX
05.1997
Skills
Lawson web
Accounts Payable
Office Supplies and Inventory
Healthcare
Human Resources
Benefits
Fluent in Spanish
Microsoft Office
Timeline
Business Office Manager
Golden Triangle Surgicenter, A Physician-owned Facility
08.2021 - 07.2023
Admininstrative Assistant
Loma Linda University Medical Center Murrieta
09.2018 - 08.2021
Benefits Specialist
Sharp Healthcare
09.2007 - 09.2018
Bachelor of Science - Human Resources Management
University of Troy
Bachelor of Science - Human Resources Management
University of Phoenix
GED -
Georgetown High School
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