Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Nail Technician
Luxor nail bar
Idaho Falls, ID
06.2020 - 09.2021
Conducted consultations with clients to determine their needs and preferences.
Promoted additional services to existing clients in order to increase revenue.
Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
Cleaned and sterilized tools and work areas between customers.
Educated clients on proper nail care techniques.
Followed health regulations regarding sanitation practices throughout the salon.
Provided manicures, pedicures and nail treatments to clients.
Assisted with inventory management tasks such as restocking supplies when needed.
Cosmetologist
Great Clips For Hair
Idaho Falls, Idaho
02.2018 - 10.2018
Performed scalp treatments to improve hair health and texture.
Created customized hair styles according to client's preferences and facial features.
Engaged with customers by providing friendly conversation during services.
Collaborated with other professionals in the beauty industry.
Assisted customers in selecting appropriate retail products for their needs.
Managed appointments through scheduling software program.
Maintained accurate records of customer services provided.
Attended continuing education classes to stay up-to-date with trends in the industry.
Receptionist Administrator
Delgau Spring, Inc
Corona, California
04.2014 - 11.2014
Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
Adhered to company policies regarding confidentiality of sensitive information.
Scheduled appointments and maintained calendars for staff members.
Greeted visitors and customers warmly, offering refreshments as appropriate.
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Responded promptly to emails from customers and other departments within the organization.
Assisted with administrative tasks such as data entry into company databases.
Maintained reception area cleanliness and tidiness.
Salon Manager
Hair Gallery
Rancho Cucamonga, CA
09.2006 - 11.2015
Monitored employee performance to ensure quality services were delivered consistently.
Ensured compliance with state regulations regarding cosmetology practices.
Managed daily salon operations, including scheduling appointments, customer service, and staff management.
Resolved customer complaints in a timely manner, while maintaining positive relationships with clients.
Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
Monitored inventory of supplies, managed budget and requisitioned supplies, equipment, and services.