Telephone Operator with background assisting customers by phone and in person. Friendly and helpful when answering calls and transferring customers. Knowledgeable about services offered and expert at answering commonly asked questions. Focused multi-tasker when toggling between helping in-person customers and promptly responding to calls.
Resourceful PBX Operator recognized for high productivity and efficient task completion. Specialize in managing complex switchboards, enhancing customer service through effective communication, and troubleshooting technical issues swiftly. Excel in active listening, problem-solving, and adaptability, ensuring smooth internal and external communications. Thrive in fast-paced environments by prioritizing tasks and maintaining a calm demeanor under pressure.
