MYRNA MOUSSIGNAC
Lauderhill,USA
Summary
Emergency Management Specialist with extensive FEMA reservist experience supporting disaster response, recovery, and survivor assistance across multiple federally declared disasters. Proven expertise in case management, multilingual interpretation, regulatory compliance, and equitable access to federal programs for diverse and underserved populations. Experienced operating under NIMS and ICS frameworks while meeting mission-critical timelines and interagency requirements.
Overview
28
28
years of professional experience
Work History
Case Manager
Deployed Services
Greensboro, NC
12.2023 - Current
- Manage reunification cases involving unaccompanied children and sponsors in compliance with ORR, federal, and state requirements
- Coordinate sponsor fingerprinting, screenings, and documentation to support safe and timely reunification
- Conduct UC Portal name and address searches and verify sponsor information
- Communicate with internal departments and external agencies to resolve case issues and meet regulatory timelines
- Maintain accurate, confidential case records in accordance with federal standards
Emergency Management Specialist (Reservist)
Department of Homeland Security - FEMA
Washington, DC
09.2015 - Current
- Supported response and recovery operations for multiple federally declared disasters, including hurricanes, flooding, wildfires, COVID-19 response, and Southwest Border operations
- Conducted in-person interviews with disaster survivors to assess unmet needs and explain available assistance programs
- Provided multilingual interpretation services (Haitian Creole, Spanish, French) to ensure equitable access to FEMA assistance and services
- Assessed survivor needs, identified service gaps, and supported delivery of recovery solutions for underserved and disabled populations
- Prepared operational and metric reports identifying trends, resource needs, and field conditions for leadership and stakeholders
- Documented residential and community damages using FEMA protocols, including photographs, written records, and electronic systems
- Ensured compliance with FEMA, state, and local regulations while operating under NIMS and ICS frameworks
- Consistently met or exceeded performance standards across deployments; recognized for reliability, customer service, and attention to detail
Health Care Case Manager
Multiple Health Care Organizations
Fort Lauderdale, FL
02.2012 - 03.2017
- Managed caseloads of up to 120 clients, ensuring accurate, timely, and audit-ready documentation
- Coordinated care plans, services, and referrals to support client health, stability, and compliance with program requirements
- Supervised and supported multidisciplinary teams, promoting productivity, quality assurance, and adherence to organizational standards
- Prepared detailed case records and reports in compliance with internal, state, and federal guidelines
- Facilitated family reunification services and coordinated resources to address complex client needs
Public Relations Specialist / Consul
Haitian Embassy
Washington, DC
08.2001 - 12.2007
- Managed public relations, media engagement, and protocol for embassy leadership and official events
- Coordinated diplomatic communications and maintained official contact and invitation lists
- Provided multilingual interpretation services (English, French, Spanish, Creole) as needed
- Issued visas and delivered consular protection services in accordance with established protocols
- Supported economic trade initiatives and international cooperation efforts
General Office Administrator
United Nations Mission (MINUSTAH)
Port-au-Prince, Haiti
01.1998 - 07.2001
- Coordinated administrative and intergovernmental communications supporting disaster-related and public assistance activities
- Served as liaison between legislative entities, mission leadership, and community stakeholders
Education
Bachelor of Science - Social Work
École Normale Supérieure Haiti
HaitiJ.D. - Paralegal Studies
Florida International University
Miami, FLSkills
- Emergency Management & Disaster Response - FEMA response and recovery operations under NIMS and ICS frameworks
- Disaster Survivor Assistance (DSA) - Survivor interviews, needs assessment, and assistance navigation
- Case Management & Reunification Services - ORR case coordination, sponsor screening, and documentation
- Federal & State Regulatory Compliance - Adherence to FEMA, ORR, and interagency policies and procedures
- Multilingual Interpretation - English, Spanish, French, and Haitian Creole for diverse populations
- Civil Rights, Accessibility & Equity Compliance - Supporting equitable access for underserved and disabled populations
- Operational Reporting & Data Documentation - Metrics, reports, and audit-ready records for leadership review
- Interagency Coordination & Community Outreach - Collaboration with federal, state, local, and community partners
Languages
English - Bilingual
Haitian Creole - Fluent
French - Advanced
Spanish - Advanced
Timeline
Case Manager
Deployed Services
12.2023 - Current
Emergency Management Specialist (Reservist)
Department of Homeland Security - FEMA
09.2015 - Current
Health Care Case Manager
Multiple Health Care Organizations
02.2012 - 03.2017
Public Relations Specialist / Consul
Haitian Embassy
08.2001 - 12.2007
General Office Administrator
United Nations Mission (MINUSTAH)
01.1998 - 07.2001
Bachelor of Science - Social Work
École Normale Supérieure Haiti
J.D. - Paralegal Studies
Florida International University