Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

MYRNA SERRANO

Delano,CA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

25
25
years of professional experience

Work History

Care Provider

In Home Supportive Services
Visalia, CA
03.2019 - Current
  • Transported clients to medical appointments or other errands as needed.
  • Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
  • Engaged in conversation with clients to provide emotional support and mental stimulation.
  • Transported patients to medical, dental, and personal care appointments.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.

Cook,Cashier,

Vallarta
Delano, CA
09.2019 - 12.2024
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Ordered supplies as needed for the kitchen.
  • Performed daily opening and closing duties such as counting money in the register drawer or preparing deposits for the bank.
  • Utilized barcode scanners to process sales more efficiently.
  • Assisted cashiers with transactions, restocking shelves, and bagging items.

Sorter, Grader

Wonderful Halos
Delano, CA
11.2018 - 05.2019
  • Processed orders quickly and efficiently while adhering to safety protocols.
  • Reported any problems with machinery or supplies immediately to supervisors.
  • Ensured that all safety guidelines were strictly followed at all times.
  • Managed the sorting of incoming and outgoing materials to ensure accuracy.

Sales Associate

Delano Building Material
Delano, CA
08.2018 - 11.2018
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained cleanliness of store environment including floors, windows, displays.

Care Provider

In Home Supportive Services
Visalia, CA
03.2000 - 07.2018
  • Transported clients to medical appointments or other errands as needed.
  • Followed prescribed care plans created by health professionals when providing services to each client.
  • Responded appropriately to emergency situations involving clients while adhering to safety regulations.
  • Maintained accurate records of client progress notes regarding physical condition, medication administration and overall well-being.
  • Observed behavioral changes in clients and reported them to the appropriate personnel immediately.
  • Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
  • Engaged in conversation with clients to provide emotional support and mental stimulation.

Education

Basic Skills

Tulare Adult School
Tulare, CA

Lyle's Collage of Beauty
Tulare, CA

Skills

  • Patient transportation
  • Daily living assistance
  • Appointment coordination
  • Social interaction
  • Housekeeping
  • Cash handling
  • Customer service
  • Clear communication
  • Order taking
  • Cleaning and sanitizing
  • Food preparation
  • Safety compliance
  • Time management
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Sanitation

Languages

English
Professional
Spanish
Professional

Affiliations

I am a Mother of 5 and a grandma of 9 who enjoys spending time with them when I can, I also have a passion for fishing and some deep sea fishing. On my days free I love to do some crafting I do cups, shirts, graduation leis, paper flowers,

Timeline

Cook,Cashier,

Vallarta
09.2019 - 12.2024

Care Provider

In Home Supportive Services
03.2019 - Current

Sorter, Grader

Wonderful Halos
11.2018 - 05.2019

Sales Associate

Delano Building Material
08.2018 - 11.2018

Care Provider

In Home Supportive Services
03.2000 - 07.2018

Basic Skills

Tulare Adult School

Lyle's Collage of Beauty

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