Myron Evans II
JACKSON,MS
Summary
Results-driven professional with extensive experience in optimizing team performance and achieving customer service goals. Proven track record of aligning business objectives with operational efficiency, leading to significant improvements in productivity. Recognized for strong leadership, strategic planning, and exceptional organizational abilities.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Automation Technician
Army National Gaurd
JACKSON, MS
02.2009 - Current
- Maintained detailed recordkeeping, and updated project documentation to compile reports.
- Engineered detailed, comprehensive, and well-structured test plans and test cases to identify and correct system errors.
- Facilitated new-hire onboarding by scheduling training initiatives, resolving issues, and processing paperwork.
- Identified vacancies in staff, supported the recruiting process, and interviewed prospective personnel.
- Supervised and coordinated activities of human resources staff, delegating tasks related to employment, compensation, and employee relations.
- Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
- Onboarded and trained more than 20 new soldiers per year.
- Conducted research to maintain up-to-date knowledge of relevant legislation and regulations, and promote compliance with requirements.
Financial Analyst
Army National Gaurd
Jackson, MS
06.2001 - Current
- Determined and tracked budget expenses with accuracy and transparency.
- Identified process inefficiencies and recommended improvements.
- Extracted data from reporting systems to implement operational changes.
- Audited financial processes quarterly.
- Created performance benchmarks to monitor and evaluate organizational achievements.
- Modeled, planned and executed financial processes.
- Conducted periodic risk analysis and evaluation for Provision for Loan Loss (PLL).
- Compiled analytical data into reports.
ED Manager
St Dominic Hospital
Jackson, Mississippi
08.2015 - 04.2024
- Worked closely with staff to manage the production and accuracy of claim information to ensure timely filing and prevent denials, having clean claims.
- Generated progress reports to track trends in instruction and student progress.
- Designed the curriculum and oversaw lesson planning to meet instructional goals.
- Set schedules and delegated instructor assignments for optimal coverage.
- Authored reports outlining program accomplishments, statistics, and performance data.
- Led recruiting, hiring, and training of qualified registrars, and evaluated and sought after potential team leaders within the department.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, and industry standards.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Ensured compliance with regulatory requirements and industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Military Deployment
Army National Gaurd
Al Faḩāḩīl, Kuwait
01.2016 - 06.2016
- Prepared inventory for shipment by attaching tags and labels.
- Consistently met company and department objectives within budget and time constraints.
- Implemented on-the-job training activities to cross-train soldiers on various tasks.
- Supervised a staff of 17 soldiers in daily activities, delivering continuous training and coaching to bolster each soldier's skill set.
- Supervised operation and organizational maintenance of weapons systems, and specialized equipment.
- Inspected equipment to identify and coordinate scheduled maintenance, repair, or replacement needs.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Billing Specialist
Capital Orthopaedics & Sports Medicine
JACKSON, MS
10.2009 - 08.2015
- Resolved routine and complex issues by performing detailed research.
- Managed denials, late payments, extensions, and other special circumstances by following up with relevant parties.
- Collaborated with carriers to resolve discrepancies in insurance payments. Documented and tracked customer account details using AS/400.
- Examined automobile policies with third-party liability, accident benefits, and collision benefits.
- Notified customers of delinquent accounts, with an attempt to collect outstanding amounts.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Established a solid record of maintaining consistent performance and quality levels.
- Answered customer invoice questions and resolved issues discovered during the invoicing and collection process.
- Scheduled patients, and updated insurance, payment history, and personal information.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
Small Arms Repair Technician
Army (Active Duty)
Ft Campbell , KY
11.1996 - 05.2001
- Assembled firearm components after completion of repairs utilizing specialized tools and fixtures.
- Maintained records of repairs and inspections, including serial numbers, test results, and parts used in the repair process.
- Disassembled small arms assemblies for repair purposes.
- Repaired weapons according to manufacturer's specifications using schematics, diagrams, technical manuals, blueprints, and other written instructions.
- Tested repaired items for proper functioning and accuracy.
- Performed detailed inspections of small arms and related components to identify malfunctions or defective parts.
- Cleaned weapons systems with solvents and lubricants.
- Ordered replacement parts from suppliers as needed.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Followed established safety guidelines when handling hazardous materials.
Education
High School Diploma -
Channelview High School
Channelview, TX06.1995
Skills
- Revenue management
- Performance management
- Employee onboarding
- Staff Development
- Performance Evaluations
- Conflict resolution
- Fiscal management
- Policy implementation
- Regulatory compliance
- Time management
- Customer relationship management
- Secure data practices
- Insurance benefits verification
- Data entry proficiency
- Account maintenance
- Electronic medical records
- Documentation and correspondence
- Proficient in [Microsoft ]
Certification
- Certified CT, Grand Central - 2022
Timeline
Military Deployment
Army National Gaurd
01.2016 - 06.2016
ED Manager
St Dominic Hospital
08.2015 - 04.2024
Billing Specialist
Capital Orthopaedics & Sports Medicine
10.2009 - 08.2015
Automation Technician
Army National Gaurd
02.2009 - Current
Financial Analyst
Army National Gaurd
06.2001 - Current
Small Arms Repair Technician
Army (Active Duty)
11.1996 - 05.2001
High School Diploma -
Channelview High School
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