Senior Accounts Specialist, Revenue Cycle Team
Northwell Health
- Proposed additional service options to clients to capitalize on upsell opportunities.
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Placed new customer orders and scheduled appointments.
- Adhered to standards of quality and service as well as all compliance requirements.
- Set up new customer accounts and updated existing profiles with latest information.
- Reviewed account activity to assess financial status and evaluate discrepancies.
- Enhanced online presence to take advantage of dynamic conditions and unique platform opportunities.
- Motivated team members to meet and exceed sales targets.
- Prospected for new customers in target areas or demographics to bring in new business.
- Documented customer habits and preferences and recommended product and service updates to management.
- Established and checked coding procedures, monitored reports and updated internal files.
- Addressed multiple industry issues and provided client support.
- Built relationships with customers and community to promote long term business growth.
- Developed strategic plans for day-to-day financial operations.
