Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives (Specifically in recruiting). Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
12
12
years of professional experience
Work History
Hiring Specialist
Department Of Children And Family Services
04.2023 - Current
I am the hiring specialist for Leon, Wakulla, Gadsden, Jackson, Washington, Homes, Bay, Gulf and Franklin County. Specifically recruiting for the Child Protective Investigator, Adult Protective Investigator and Eligibility Specialist positions.
I screen daily applications/resumes for all counties listed above. If any applicants meet the minimum qualifications, I continue my due diligence of scheduling all interviews.
Maintains proficiency with current personnel rules and regulations.
Advertises position vacancies and proactively maintains control of the recruitment process to ensure appropriate recording, review, acknowledgement and processing of all applications.
Completes all forms necessary to sustain employment processes.
Assists new employees getting established in People First. Monitors records for evaluation due dates and works with supervisors to ensure that employee evaluations are completed timely.
Creates and maintains facility vacancy report.
I have been apart of multiple state wide job fairs for the Department of Children and Families in the Northwest region, as well as Central Florida.
Personal Technician
Department Of Children And Family Services
10.2022 - 04.2023
I solely was responsible for seeing all applicants from the beginning of their onboarding to the completion.
Conducted employer reference checks for all applicants.
Responsible for completing file reviews for all former state employees who was currently being onboarded.
Responsible for requesting all computer access for new employees.
Eligibility Specialist
Department Of Children And Family Services
02.2022 - 10.2022
Resolved discrepancies with client applications to verify eligibility.
Responsible for all applicants who applied to receive government assistance including food assistance, medicaid assistance and cash assistance.
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
Catering Manager
Panera Bread
02.2012 - 05.2022
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Handled catering scheduling, ordered food and planned events.
Hired and trained both permanent and temporary staff members.
Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Met with clients to outline desired goals and prepared quotes for overall catering costs.
Secured new clients and accounts by analyzing and catering products to specific needs.
Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Coordinated with catering staff to deliver food services for special events and functions.
Verified prepared food met standards for quality and quantity before serving to customers.
Implemented new catering software systems, streamlining the booking process and increasing efficiency.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Handled payment collection and payroll of 3 employees.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Education
Associate of Arts - Pre-Music
Gulf Coast State College
Panama City, FL
High School Diploma -
Vernon High School
Vernon, FL
05.2005
Skills
Termination Documentation
Hiring Metrics
Data Analysis
Career Fairs
Strategic Planning
Drug Testing
Human Resources Support
Diversity Hiring
Recruiter Training
Video interviewing
Onboarding process
Decision-Making
Pre-Employment Screening
Recruitment Advertising
Timeline
Hiring Specialist
Department Of Children And Family Services
04.2023 - Current
Personal Technician
Department Of Children And Family Services
10.2022 - 04.2023
Eligibility Specialist
Department Of Children And Family Services
02.2022 - 10.2022
Catering Manager
Panera Bread
02.2012 - 05.2022
Associate of Arts - Pre-Music
Gulf Coast State College
High School Diploma -
Vernon High School
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