Myron Rayme Malone
Window Rock
Summary
Detail-oriented professional skilled in enhancing patient access and engagement through effective communication and culturally sensitive care. Proven expertise in healthcare management compliance and administrative support, focusing on process improvement and high-quality service delivery in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Patient Access & Compliance, Contracting & COO
Bernie Yazzie Consulting LLC
Window Rock
01.2018 - 07.2025
- Analyze health data structure, content, standards, clinical classification systems, and reimbursement methodologies, enhancing coding, billing, patient registration, and data reporting.
- Completed Scope of Work for implementation, enhancing performance improvement, and submitted Executive Summaries to Clinical Executive Management on assessments, recommendations, outcomes, and training completion.
- Compare and contrast health statistics, quality management, and performance improvement strategies used in healthcare using tools from regulatory entities to improve compliance and streamline the quality management division within the client's organization.
- Explained procedures and services to patients using administrative knowledge and courtesy to ensure clarity and understanding.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Trained new staff on filing, phone etiquette, and office duties, contributing to improved team efficiency.
- Worked a full-time schedule of 40 hours per week
- Earned an annual salary of $100,000
Community Health Representative
New Mexico Social Justice & Equity Institute
Gallup
03.2025 - 04.2025
- Identified and recruited individuals and families through community health outreach methods.
- Served as community and cultural liaison, providing culturally appropriate services and interpretation.
- Coordinated case management, promoting understanding of health information and educational materials.
- Facilitated navigation of health and social service systems, ensuring enrollment in essential programs.
- Conducted client visits and environmental assessments to enhance understanding of health information.
- Promoted health literacy through coaching, applying adult learning principles effectively.
- Collaborated with external organizations to improve coordination of health and social services.
- $38.31 p/hour
Statistical Technician
Navajo Department of Workforce
Window Rock
11.2024 - 12.2024
- Gathered and compiled quantitative program data from varied sources; ensured accuracy of data in compliance with reporting procedures; summarized and verified data; developed recurring reports involving multiple program entities and individuals.
- Entered compiled data into program database; maintained computerized tracking of relevant data; utilized statistical software to analyze and interpret research data; clarified instructions and monitored usage of statistical reporting formats.
- Key in all data into the Grantee Performance Management System (GPMS) for the US Department of Labor.
- Evaluated and audited Occupational Skills Training, Work Experience, and post-secondary education applications to confirm compliance with program guidelines and eligibility requirements.
- Earned $13.72 per hour, reflecting the role's responsibilities.
Administrative Assistant- PCMH
Dilkon Medical Center
Dilkon
03.2024 - 04.2024
- As the first point of contact for patients, my role encompassed scheduling appointments, managing inquiries, and maintaining meticulous medical records.
- Facilitated clear communication between patients and healthcare providers as a Medical Administrative Assistant.
- Planning meetings and taking detailed minutes. Support day-to-day operations by performing administrative tasks and ensuring high-quality customer service for patients.
- Managed administrative requests and queries from senior managers to facilitate effective decision-making.
- Collaborate with doctors and nurses to help with medical examinations, schedule tests, and order supplies.
- Leveraged exceptional communication skills to perform behind-the-scenes tasks and provide actionable recommendations.
- Ensured smooth operation of medical facility by completing administrative tasks promptly and recommending improvements to the Nurse Manager.
- $23.43 p/hour
Patient Registration Representative
Indian Health Service
Chinle, Gallup, Pinon, San Xavier
10.2003 - 11.2016
- Registered patients by collecting personal and insurance information.
- Assisted patients in understanding registration processes and requirements.
- Coordinated with healthcare providers to manage appointment scheduling.
- Utilized electronic health record systems for data entry and retrieval.
- Addressed patient inquiries promptly to enhance service experience.
- Collected patient demographic information, verified insurance coverage, and updated records as necessary.
- Handled incoming faxes related to admissions, discharges, transfers, pre-certifications, authorizations.
- Assisted patients with completion of forms needed for admission process.
- Resolved discrepancies between billing systems and patient accounts quickly and accurately.
- Served as an Acting Lead at Chinle and provided staff training to current and new employees.
- Beginning $ 12.95 GS-679-5 Ending $20.16 p/hour GS-675-10
Clinical Data Abstractor
Chinle Comprehensive Health Care Facility
Chinle
07.2013 - 09.2014
- Conducted thorough evaluations of records, ensuring documentation consistency and accuracy.
- Implemented quality checks on abstracted data to maintain high integrity standards.
- Ensured compliance with regulatory standards during data abstraction for research initiatives.
- Monitored adherence to health care information management laws and regulations relevant to practices.
- Supported performance improvement programs through accurate data evaluation and reporting to CMS.
- GS-326-06-06 $ 19.71 p/hour
Education
Associate of Science Degree - Health Information Technology
Ultimate Medical Academy
Tampa, FL07-2015
Some College (No Degree) - Health Information Management
University of Arizona Global Campus
Chandler, AZSkills
- EMR/EHR systems
- Patient scheduling optimization
- Patient registration and admissions
- Healthcare compliance and safety
- Revenue cycle management
- Data analysis and reporting
- Health information management
- Policy development and documentation
- Multitasking and organization
- Collaborative care coordination
- Customer relationship management
Timeline
Community Health Representative
New Mexico Social Justice & Equity Institute
03.2025 - 04.2025
Statistical Technician
Navajo Department of Workforce
11.2024 - 12.2024
Administrative Assistant- PCMH
Dilkon Medical Center
03.2024 - 04.2024
Patient Access & Compliance, Contracting & COO
Bernie Yazzie Consulting LLC
01.2018 - 07.2025
Clinical Data Abstractor
Chinle Comprehensive Health Care Facility
07.2013 - 09.2014
Patient Registration Representative
Indian Health Service
10.2003 - 11.2016
Associate of Science Degree - Health Information Technology
Ultimate Medical Academy
Some College (No Degree) - Health Information Management
University of Arizona Global Campus