Myrta Rivera
Lead Housekeeper
Oklahoma City,OK
Summary
Dynamic Lead Housekeeper at Integris Baptist Medical Center, recognized for enhancing guest experiences through rigorous cleanliness standards and effective team leadership. Expert in ordering cleaning supplies and training staff, fostering a collaborative environment that improved operational efficiency. Committed to safety and quality, implementing preventative maintenance programs that reduced costs.
Overview
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Language
Work History
Lead Housekeeper
Integris Baptist Medical Center
- Demonstrated leadership skills by guiding staff during periods of high occupancy or challenging situations with grace under pressure.
- Implemented a preventative maintenance program to extend the life of equipment and reduce repair costs.
- Developed strong relationships with other departments to facilitate smooth operations and positive working environment.
- Conducted regular inspections of guest rooms, public spaces, and back-of-the-house areas to maintain cleanliness standards.
- Increased efficiency by cross-training employees in various housekeeping roles, resulting in greater flexibility within the team.
- Implemented standardized checklists for staff use during room inspections, ensuring consistent quality across all guest accommodations.
- Enhanced guest experience by maintaining high standards of room hygiene and presentation.
- Ensured timely completion of daily tasks through effective communication with team members and supervisors.
- Trained new hires in proper cleaning techniques, safety protocols, and company policies to ensure consistent service quality.
- Promoted a safe working environment by adhering to OSHA guidelines and conducting regular safety trainings for staff members.
Education
None -
South Bronx High School
New York, NYSkills
Cleaning bathrooms
Timeline
Lead Housekeeper
Integris Baptist Medical Center
None -
South Bronx High School
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