Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MYRTHA dorval

West Palm Beach,FL

Summary

Customer service representative with 6 years of experience in sales and customer care. Familiar with major customer service software and possess a positive attitude. I am a dedicated individual focused on Aiming to use my proven skills to fill the administrative role with your company effectively. Caring, hardworking, and service-oriented registered nurse with several years of experience. Well-versed in offering evidence-based, therapeutic care. A collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations.

Overview

10
10
years of professional experience

Work History

Registered Nurse

HCA Florida Westside Hospital
11.2024 - Current
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Demonstrated ability to work independently and collaboratively within a team environment.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Provided emotional support to patients and their families during difficult times.
  • Coordinated discharge planning activities, including follow-up appointments or referrals for additional services.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Provided patient care and education to patients with chronic illnesses.
  • Performed triage assessments of walk-in patients in a clinic setting.
  • Maintained thorough, accurate, and confidential documentation in electronic medical records.
  • Coordinated discharge planning to ensure continuity of care post-hospitalization.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Assisted physicians during examinations or surgical procedures.
  • Monitored and managed various treatment and care interventions.
  • Ensured compliance with regulatory agencies like The Joint Commission and Centers for Medicare and Medicaid Services.
  • Administered oral, IV, and intra-muscular medications and monitored patient reactions.
  • Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
  • Maintained a safe patient environment by adhering to infection control policies and procedures.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Educated patients and families on health care needs, conditions, and options.
  • Evaluated patients, recognized and addressed complications, and coordinated treatment with other members of the critical care team.
  • Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
  • Administered medications, tracked dosages, and documented patient conditions.
  • Administered local, inhalation, or intravenous anesthetics to patients undergoing procedures.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Collaborated with physicians, nurses, therapists, social workers, and other healthcare professionals to develop individualized treatment plans for each patient.
  • Actively participated in quality improvement initiatives within the department.
  • Assessed, planned, implemented, and evaluated nursing care for assigned patients.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Responded to emergencies with speed, expertise, and level-headed approaches to provide optimal care, support, and life-saving interventions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Monitored vital signs, administered injections, and assisted with medical procedures.

Registered Nurse

HCA Florida Westside Hospital
11.2023 - 11.2024
  • Perform physical exams and health histories before making critical decisions
  • Provide health promotion, counseling and education
  • Administer medications and other personalized interventions
  • Coordinate care, in collaboration with a wide array of health care professionals

PCT

JFK Medical Center
Atlantis, Florida
12.2022 - 07.2023

CNA

Good Samaritan Medical Center
06.2020 - 10.2022

Package Handler

FedEx Ground
West Palm Beach, Florida
11.2016 - 01.2020
  • Utilizes "hand-to-surface" methods for all package handling
  • Loads and unloads packages onto or from delivery vehicles, trailers pallets, conveyor system, and carts
  • Lifts, carries, pushes and pulls packages
  • Determines the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts packages accordingly
  • Performs other duties as assigned

Cashier / Assistant Manager

New York and Company
Boynton Beach, FL
08.2014 - 01.2016
  • Provide customer service based on customer needs
  • Complete customer transactions including but not limited to purchases, exchanges, discounts, returns, and/or price change
  • Complete hourly sales report and daily assignment sheet
  • Perform merchandise lookups as well as company wide searches per customer demand in-store or telephone
  • Maintain cleanliness of work area
  • Re-label untagged or wrongfully priced merchandise, adjust tag pricing in order to accommodate sales

Education

Associate of science degree -

Academy for nursing and Health occupation
01.2023

Associate of Science degree - Arts

Palm Beach State College
Lake Worth, FL

Skills

  • Advanced training in Microsoft Office
  • Dependable
  • Unsurpassed work ethic
  • Organized
  • Critical care
  • Health Promotion
  • Patient Education
  • Crisis management
  • Effective communication
  • Patient and family advocacy
  • Medication and IV administration
  • Diabetes and nutrition education
  • Patient care
  • Bi-lingual in English and French
  • Direct patient care
  • Licensed RN
  • Treatment Planning

References

References available upon request.

Timeline

Registered Nurse

HCA Florida Westside Hospital
11.2024 - Current

Registered Nurse

HCA Florida Westside Hospital
11.2023 - 11.2024

PCT

JFK Medical Center
12.2022 - 07.2023

CNA

Good Samaritan Medical Center
06.2020 - 10.2022

Package Handler

FedEx Ground
11.2016 - 01.2020

Cashier / Assistant Manager

New York and Company
08.2014 - 01.2016

Associate of science degree -

Academy for nursing and Health occupation

Associate of Science degree - Arts

Palm Beach State College
MYRTHA dorval